JOSE ROJAS
Orlando,FL
Summary
Energetic professional with 10 years of experience in the warehouse sector. Punctual employee following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee. Team-oriented and efficient in meeting challenging daily demands. Quick learner with proven ability to learn new systems and concepts.
Overview
11
11
years of professional experience
Work History
Supervisor - Inventory Control
Universal Studios
08.2022 - 02.2024
- Reviewed established business practices and improved processes to reduce expenses.
- Promoted culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Minimized product obsolescence through proactive identification of slow-moving items and implementation of targeted sales strategies.
- Monitored inventory levels to confirm compliance with company policy.
- Created and updated regular inventory reports and records.
Senior Coordinator, Inventory and System Control
UNIVERSAL STUDIOS
02.2020 - 08.2022
- Investigated and resolved variances with inventory records
- Performed cycle counts on daily basis to immediately spot errors and apply remedies
- Performed scheduled inventory counts and supply audits
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy
- Organized and processed damaged goods according to vendor and manufacturer procedures
- Tracked inventory usage, documented discrepancies and maintained overall count
- Maintained inventory and supply levels to manage production workflows.
Warehouse Worker, Team Leader
UNIVERSAL STUDIOS
12.2017 - 02.2020
- Identified defective, lost or missing merchandise and promptly reported issues to supervisor
- Tracked inventory, and resolved issues to maintain accurate records
- Rotated goods in inventory by following 'first in, first out' approach to keep shelves organized and well-stocked
- Methodically picked, packed and labeled merchandise to prepare for shipment
- Safely operated pallet jacks and forklifts equipment to move items to and from different warehouse locations
- Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations
- Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
- Consistently lifted materials weighing as much as 60 pounds.
Customer Service Associate, Warehouse Worker
ADVANCE AUTO PARTS
10.2014 - 07.2017
- Met and exceeded productivity targets by handling every interaction with top-notch customer service
- Contributed to business growth by confirming customer satisfaction with service and quality
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Picked, packed and labeled merchandise to prepare for shipment to other stores.
Customer Service Representative, Assistant Manager
WALGREENS
08.2013 - 08.2014
- Cultivated relationships with customers and drove business development by delivering product knowledge
- Greeted customers to facilitate services, and determine service needs
- Escalated customer concerns, store issues and inventory requirements to supervisors
- Reduced process lags and effectively trained team members on best practices and protocol.
Education
BACHELOR OF SCIENCE - CHEMISTRY
University of Puerto Rico - Cayey
Cayey, PR05.2015
BACHELOR OF SCIENCE - BIOLOGY
University of Puerto Rico - Cayey
Cayey, PR05.2015
Skills
- Office equipment proficiency
- Project management abilities
- Organizational strengths
- Stockroom procedures
- Shipping and receiving understanding
- Active listening
- Adaptive team player
- Forklift Operation
- Cycle counting
Timeline
Supervisor - Inventory Control
Universal Studios
08.2022 - 02.2024
Senior Coordinator, Inventory and System Control
UNIVERSAL STUDIOS
02.2020 - 08.2022
Warehouse Worker, Team Leader
UNIVERSAL STUDIOS
12.2017 - 02.2020
Customer Service Associate, Warehouse Worker
ADVANCE AUTO PARTS
10.2014 - 07.2017
Customer Service Representative, Assistant Manager
WALGREENS
08.2013 - 08.2014
BACHELOR OF SCIENCE - CHEMISTRY
University of Puerto Rico - Cayey
BACHELOR OF SCIENCE - BIOLOGY
University of Puerto Rico - Cayey