Sales and personal growth I plan to nourish this interest by personal development and devotion to the betterment of others
Jose Rojas
Tonopah,AZ
Summary
Years of job experience... mainly customer service and hospitality. Lots of interactions with people of all sorts and lots of problem-solving between people and situations involving the current betterment of the future of the company. My ability to multitask has been sharpened to a great point over the years of work as well as my ability to learn systems on the computer and any devices the company provides for work-use.
Overview
4
4
years of professional experience
Work History
Houseman
Home2 Suites by Hilton
07.2024 - Current
- Disposed of trash and recyclables each day to avoid waste buildup.
- Brought fresh toiletries and supplies to guests
- Resolved small maintenance issues
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Front Desk Agent
Holiday Inn Express & Suites
12.2023 - 07.2024
- Collected room deposits, fees, and payments.
- Check in and check out guests
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues, resulting in positive feedback and return visits.
Warehouse Associate
Amazon
11.2022 - 12.2022
- My responsibilities were as a truck loader and unloader were to stack boxes safely, use pallet jacks and conveyor belts jamming experience
Team Member/Cashier
Whataburger
07.2021 - 10.2022
- My daily responsibilities were daily customer service duties, cash register
- Multiple duties were to take out trash, clean counters and balance cash drawers
Education
High school diploma -
Tonopah Valley High School
Tonopah, AZ05.2022
Skills
- Pallet Jack
- Warehouse Experience
- Materials Handling
- Shipping & Receiving
- Cashiering
- Customer service
- Cleaning
- Guest room cleaning
- problem-solving
- Hotel operations
- Guest support
- Reliability and punctuality
- Initiative-taking
Accomplishments
Fastest to learn the system for front desk during training.
Interests
Timeline
Houseman
Home2 Suites by Hilton
07.2024 - Current
Front Desk Agent
Holiday Inn Express & Suites
12.2023 - 07.2024
Warehouse Associate
Amazon
11.2022 - 12.2022
Team Member/Cashier
Whataburger
07.2021 - 10.2022
High school diploma -
Tonopah Valley High School
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