Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Rojas

Pinetops,NC

Summary

Dynamic and reliable professional with extensive experience in customer service at O'Reilly's Auto Parts. Proven ability to enhance customer satisfaction through effective problem-solving and product knowledge. Skilled in HVAC equipment installation.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate

Oreily's Auto Parts
Wilson, NC
05.2024 - Current
  • Assisted customers in locating automotive parts and accessories to enhance shopping experience.
  • Operated point-of-sale systems efficiently, ensuring accurate transaction processing and customer service.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.

Sheet Metal Mechanic

Spc Mechanical
Zebulon, NC
06.2021 - Current

Install HVAC equipment and

Equipment Rental Specialist

Sunbelt Rentals
11.2016 - 11.2021
  • Managed rental transactions efficiently, ensuring accuracy in inventory and documentation.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in the preparation of rental agreements and contracts for clients.
  • Coordinated logistics for equipment delivery and pickup to optimize operational efficiency.
  • Conducted regular inspections of rental equipment, maintaining quality control and readiness for customers.

Laborer

Pitt Electric
Greenville, NC
11.2020 - 06.2021

Assisted in installation of HVAC equipment in the heating and air department.

Education

Automotive

Pitt Community College
Winterville, NC

High School Diploma -

James B Hunt High School
Wilson, NC
06.2011

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Time management
  • Cash handling
  • Reliability and punctuality
  • Store opening and closing
  • Money handling
  • Product knowledge
  • Cash register operation
  • Professional appearance
  • Power tool operation
  • Cutting and trimming
  • Hand tool expertise
  • Fastening techniques
  • Precision measuring
  • Equipment set up
  • Blueprint reading
  • Sheet metal fabrication
  • System installation
  • Blueprint interpretation
  • Welding proficiency

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Oreily's Auto Parts
05.2024 - Current

Sheet Metal Mechanic

Spc Mechanical
06.2021 - Current

Laborer

Pitt Electric
11.2020 - 06.2021

Equipment Rental Specialist

Sunbelt Rentals
11.2016 - 11.2021

Automotive

Pitt Community College

High School Diploma -

James B Hunt High School
Jose Rojas