Jose Rosario
Stratford,CT
Summary
Competent Security Officer with over 15 years of experience in any environments. Remains alert at all times and maintains excellent coverage of densely populated events. Quick and agile individual with strong critical thinking capabilities.
Overview
32
32
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Shelton, CT
08.2012 - Current
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of 700 employees and visitors daily.
- Conducted schedule patrols of key areas to spot and control security concerns.
- Monitored central alarm systems for fire, intrusion and duress alarms and responded to emergencies.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Resolved complaints and issues involving both guests and employees.
Security Officer
SSC Security
Shelton, CT
09.2010 - 07.2012
- Reported suspicious activities and persons to law enforcement.
- Monitored employee activities, confirming compliance with security regulations.
- Responded immediately in emergency situations, applying CPR and First Aid training.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Reported irregularities such as fire and safety hazards to maintenance.
- Patrolled and monitored property areas via bicycle and company vehicle.
- Provided excellent service to guests and employees.
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences.
- Maintain a professional and effective relationship with the local police and fire departments.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds.
Security Officer
Securitas Security Services
Milford , CT
05.2006 - 09.2010
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment, including CCTV cameras.0876
- Maintained composure and professionalism while screening visitors during high volume periods.
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public.
- Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations.
- Checked identification of all persons entering and exiting facility.
- Resolved complaints and issues involving both guests and employees.
- Identified violators and escorted departing personnel to guard against theft of property.
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds.
Replenishment Team Member
Kmart
Mayaguez, PR
06.1998 - 01.2003
- Performed section resets to match new planograms.
- Cleaned and organized sales and stock areas.
- Created appealing displays for routine arrangements and special promotions.
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Sales Representative
Auto Press
Santurce, PR
10.1993 - 04.1997
- Made outbound calls to existing customers to upsell advertising packages.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Created and presented media and advertising packages to prospective customers.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Take pictures of units for sale and announcements according to owner's request.
- Take gathered information and pictures to the printing company to be developed and announced in the newspaper.
Education
Associate of Arts - Music Education
Inter American University of Puerto Rico San German
San German, PR05.1998
Skills
- Conflict resolution techniques
- Crisis intervention training
- Theft prevention training
- Dispatch
- Superior customer service
- Communication skills
- Security Guard License
- Computer programming, formatting, configuration, graphics, internet site building, Microsoft word, power point excel
- Music Teaching, percussionist,
- Music Theory
- Musical composition
- Studio recording experience
- Bilingual, speak fluent Spanish
Timeline
Security Officer
Allied Universal Security Services
08.2012 - Current
Security Officer
SSC Security
09.2010 - 07.2012
Security Officer
Securitas Security Services
05.2006 - 09.2010
Replenishment Team Member
Kmart
06.1998 - 01.2003
Sales Representative
Auto Press
10.1993 - 04.1997
Associate of Arts - Music Education
Inter American University of Puerto Rico San German
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