Experienced transportation professional with a strong record of safety compliance, attention to detail, and reliable high-volume service. Skilled in route planning, data accuracy, and timely execution.
• Performed lead-level responsibilities in a highly regulated federal environment while maintaining compliance with TSA policies, procedures, and security requirements.
• Reviewed, entered, organized, and maintained operational information and documentation with a strong focus on accuracy.
• Utilized Microsoft Excel to organize, track, and manage work-related information and records.
• Utilized Microsoft Word to create, edit, format, and maintain work-related documents and written materials.
• Worked with computer-based systems and databases to access, review, and document operational information.
• Reviewed information and documentation for accuracy and identified discrepancies requiring correction or additional attention.
• Maintained and handled sensitive information professionally and in accordance with applicable policies and procedures.
• Assisted with administrative and operational duties requiring accurate documentation and attention to detail.
• Provided guidance and support to Transportation Security Officers and helped ensure proper procedures were followed.
• Communicated effectively with supervisors, coworkers, passengers, and other personnel regarding operational matters.
• Managed multiple responsibilities in a fast-paced environment while maintaining accuracy and meeting operational requirements.
• Made time-sensitive decisions while maintaining compliance with federal policies and established procedures.
Screened passengers and carry-on items using X-ray, WTMD, and ETD equipment.
• Ensured accuracy while processing high volume of passengers and security tasks, contributing to effective security operations.
• Maintained a high level of accuracy while processing a large volume of passengers and security-related tasks.
• Detected discrepancies and security concerns, initiating appropriate review or action to enhance safety measures.
• Recorded and relayed operational information clearly to supervisors and personnel, facilitating informed decision-making.
• Used computer systems and electronic equipment to perform daily operational responsibilities.
• Maintained productivity and accuracy while working under strict time constraints.