Jose Ruisenor
Sacramento,California
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
20
20
years of professional experience
Work History
Freight Handler
FedEx
West Sacramento, CA
06.2005 - Current
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Maintained cycle count program to successfully identify and correct problems related to inventory inaccuracy.
- Pulled, packed and converted orders for shipment with computer-generated work orders.
- Loaded materials into vehicles and installed strapping, bracing or padding to prevent shifting or damage in transit.
- Scanned and documented freights and assigned appropriate marking labels with identifying information.
- Assisted in training new warehouse employees.
High School Football Coach
Sacramento Unified School District
Elk Grove, CA
06.2015 - 11.2015
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Assessed student behavior and academic achievements to determine continued eligibility for program.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Adhered strictly to rules and regulations of activities department and district.
Customer Service Specialist
McDonald's Restaurant
Sacramento, CA
10.2003 - 06.2004
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Improved customer service wait times to mitigate complaints.
Education
Associate of Arts - Criminal Justice
Sacramento City College
Sacramento, CA06.2008
Skills
- Team Collaboration
- Workload Prioritization
- Results and Deadline-Driven
- Troubleshooting and Diagnostics
- Customer Service
- Forklift Operation
- Receiving and Processing Shipments
- Heavy Equipment Operation
Timeline
High School Football Coach
Sacramento Unified School District
06.2015 - 11.2015
Freight Handler
FedEx
06.2005 - Current
Customer Service Specialist
McDonald's Restaurant
10.2003 - 06.2004
Associate of Arts - Criminal Justice
Sacramento City College