Jose Santiago
Miami,FL
Summary
Coach and mentor TSA officers during their OJT. Led, trained, and supervised military personnel. Able to respond immediately and confidently under pressure.
Overview
21
21
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration
Miami, FL
07.2010 - Current
- Advanced skills in security equipment: Explosive Trace Detection, Computed X-ray, and Advanced Imaging Technology
- Responsible for the safety and security of the traveling public and their property by utilizing protocol and procedures established by DHS/TSA
- Coach and mentor new hired officers during their on the job training.
- Adapted teaching methods based on the physical, emotional and intellectual capabilities of new hires.
Wilderness Challenge Aide
NY Office of Children and Family Services
Schuyler Falls, NY
12.2007 - 06.2009
- Supervised adjudicated youth during outdoor activities like hiking, swimming, skiing, rock climbing, canoeing, and camping
- Created positive relationships with adjudicated youth through active listening and positive reinforcement of behavior expectations.
- Gave oral and written activity reports on positive and negative behavior from the youths.
Youth Division Aide
Schuyler Falls, NY
12.2006 - 06.2009
- Supervised adjudicated youth during meal time, recreation time, showers, and GYM time inside the facility
- Gave weekly and monthly counseling on the progress of adjudicated youth in the program
- Supervised and transported adjudicated youth to dental and medical appointments.
Arms Supply Room Supervisor
U.S. Army Ft. Drum
NY
05.2004 - 10.2006
- Instructed military personnel in handling and maintaining military equipment.
- Monitored the performance of military personnel to ensure compliance with established policies and procedures.
- Gave monthly counseling to military personnel on their performance and evaluated areas that needed improvement and areas where their performance excelled.
Scout Infantryman
U.S. Army Ft. Drum
NY
04.2003 - 05.2004
- Served as an assistant team leader in a scout infantry team of 5-10 persons
- Read, interpreted and collected intelligence information and reported it to my superiors
- Evaluated terrain and supervised the emplacement of sighting and firing weapon positions
- Administrated first aid and evaluated casualties and reported it to the medic evacuation team.
Education
Bachelor’s Degree in Criminal Justice -
Westwood College Online
Skills
- Coach/Mentor
- Multitask
- Organization and time management
- Documentation Preparation
- Attention to Detail
Timeline
Transportation Security Officer
Transportation Security Administration
07.2010 - Current
Wilderness Challenge Aide
NY Office of Children and Family Services
12.2007 - 06.2009
Youth Division Aide
12.2006 - 06.2009
Arms Supply Room Supervisor
U.S. Army Ft. Drum
05.2004 - 10.2006
Scout Infantryman
U.S. Army Ft. Drum
04.2003 - 05.2004
Bachelor’s Degree in Criminal Justice -
Westwood College Online