Jose schwarz
DUNNELLON
Summary
Dynamic Crew Leader at Sonic with a proven track record in crew management and safety compliance. Expert in training new hires and enhancing team productivity through effective communication and motivation. Skilled in multitasking and organization, fostering a high-quality service environment that significantly boosts customer satisfaction.
Developed leadership, team management, and operational planning skills in fast-paced, team-oriented environment. Seeking to transition into new field, bringing focus on communication, problem-solving, and adaptability. Aims to contribute to dynamic team setting with strong foundation in leadership and operational excellence.
Overview
3
3
years of professional experience
Work History
Crew Leader
Sonic
07.2022 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
Education
Associate of Arts - Respiratory
College of Central Florida
Ocala, FL06-2026
High School Diploma -
Dunnellon High School
Dunnellon, FL05-2024
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Heavy lifting
- New hire training
Timeline
Crew Leader
Sonic
07.2022 - Current
Associate of Arts - Respiratory
College of Central Florida
High School Diploma -
Dunnellon High School
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