Jose Segovia
Weslaco,TX
Summary
Professional with experience in transportation management, demonstrating strong focus on team collaboration and achieving measurable results. Expertise in logistics coordination, route optimization, and regulatory compliance ensures seamless operations. Known for reliability, adaptability, and effective problem-solving under changing conditions. Prepared to drive operational efficiency and contribute to organizational success.
Overview
2026
2026
years of professional experience
Work History
Assistant Transportation Manager
IDEA Public Schools
11.2020 - Current
- Expert on exceeding weekly ride-along and camera audits expectations. Identifying gaps on the driving section to coach the driver to avoid any accidents, behavior, or falling in the comfortable zone. Keep the driver always alert, and coach the driver to implement the smith system when they are behind the wheel transporting or doing other task.
- Expert Coordinating daily transportation schedules to ensure arrival and departure on time. Not exceed Cost Per Mile/ Cost Per Rider goal by June 30,2026
- Expert on compliance with state, local, and federal, safety regulations and company policies during transportation operations. Up to date on bus inspections, driver credentials, bus evacuations Fall/Spring. Bus Maintenance, Bus Decals, Bus Sanitation, and Bus Requisite.
- Expert on Zonar, monitored vehicle maintenance needs to enhance reliability, Identifying and performance. Managing Alerts, Monitoring Zonar Map for any hard cord breaking, Speeding, and check if they did a good deep dive Pre-Post inspection to avoid any more damage to the bus.
- Expert Route Certification,route planning and reduce hazard roadways, or narrow paths, or unsafe conditions.
- Expert Up to date driver credentials in Route Finder
- Expert Up to date on the company vehicles inspections
- Expert on being organize with all vehicles records.
- Expert on Company systems Route Finder, TMT, TMS, PvA, SPED SHARS, SPED TMT, Route Finder, Tyler Minus, Ride Alongs, White Fleet Certifications Dashboard, Vector, Roadmap, Navigate Transportation Hub, The New Employee Play book
- Expert daily huddles with the team by sharing new information, plan for daily weather, coach on CPR, Smith System, in case of a collision what to do, Talk about the training videos real life experiences.
- Sewing repairing seats and coaching others
- Dakota shining
- Expert on implementing safety protocols for drivers to reduce accidents.
- Expert reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Expert developed and maintained knowledgeable and productive team of employees.
- Expert trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Expert on Customer Service to all staff, parents, scholars, and vendors.
- I am a Transformational Manager
- Available 24/7 for all drivers and parents, and staff
Driver
L&F Distributors
01.2018 - 11.2020
- Operated vehicles safely, adhering to all traffic regulations and safety protocols.
- Maintained accurate logs of deliveries, ensuring timely and efficient transportation.
- Conducted routine vehicle inspections, identifying maintenance needs proactively.
- Assisted in route planning to optimize travel time and reduce fuel consumption.
- Communicated effectively with dispatch to coordinate schedules and address issues promptly.
- Trained new drivers on operational procedures and safety compliance standards.
- Implemented best practices for load management, enhancing delivery efficiency.
- Monitored weather conditions and adjusted routes accordingly to ensure safe travel.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Minimized liability by consistently following road rules when driving.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Drove safely in various weather and road conditions to avoid accidents.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Assistant Store Manager
HEB Grocery Store
2007 - 2018
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, informing strategic decisions for product placement.
- Developed staff schedules, aligning workforce resources with business needs to enhance efficiency.
- Led customer service initiatives, improving satisfaction scores through targeted training programs.
- Coordinated merchandising efforts, creating visually appealing displays that increased foot traffic.
- Assisted in budget management, monitoring expenditures to support financial objectives and profitability.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Associate of Arts -
South Texas College
McAllen, TXBachelor of Arts - Management
New Hampshire University
New Hampton, NY06-2023
Skills
- Driver management
- Vehicle maintenance
- Transportation planning
- Freight management
- Load planning
- Fleet management
- Route optimization
- Cost control
- Scheduling expertise
- Route analysis
- Dispatch operations
- Transportation regulations
- Safety management
- Route planning
- Safety regulations implementation
- Budget control
- Performance maximization
- Teamwork
- Teamwork and collaboration
- Customer service
- Team collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Loading and unloading
- Reliability
- Worker supervision
- Excellent communication
- Effective communication
- Critical thinking
- Organizational skills
- Team leadership
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Material handling
- Decision-making
- Daily operations management
- Heavy lifting
- Relationship building
- Vehicle inspection
- Safety protocols
- Data entry
- Self motivation
- Interpersonal skills
- Customer relationship management
- Analytical thinking
- Conflict resolution
- Operations management
- Documentation
- Goal setting
- Equipment inspections
- Professionalism
- Staff management
- Mentoring and training
- Interpersonal communication
- Workload management
- Quality control
- Incident reporting
- Team building
- Task prioritization
- Work Planning and Prioritization
- Onboarding and training
- Safety standards
Languages
Spanish
Native or Bilingual
Timeline
Assistant Transportation Manager
IDEA Public Schools
11.2020 - Current
Driver
L&F Distributors
01.2018 - 11.2020
Assistant Store Manager
HEB Grocery Store
2007 - 2018
Associate of Arts -
South Texas College
Bachelor of Arts - Management
New Hampshire University
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