Jose Serna
Glendale,AZ
Summary
Dynamic and results-driven professional with extensive experience at SRS Distribution, excelling in roof installation and repair. A clear communicator and team player, I consistently enhance project efficiency and client satisfaction through effective collaboration and adherence to safety protocols. Proven ability to deliver high-quality work while maintaining a clean and organized environment.
Overview
4
4
years of professional experience
Work History
Roofing Laborer
SRS Distribution
6970 Nw Grand Ave
02.2025 - Current
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
- Ensured customer satisfaction by maintaining a clean work area and promptly addressing concerns.
- Expedited task completion through proficient use of hand tools, power tools, and other specialized equipment.
- Contributed to timely project completion by efficiently loading, unloading, and organizing materials.
- Promoted safe working conditions through regular equipment maintenance and hazard identification.
Maintenance Crew Member
Sunflower Resort
16501 El Mirage Rd
01.2024 - 01.2025
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Pool Builder
Curiel M Rebar Steel Llc
1474 N Eliseo C Felix Junior Way
01.2023 - 12.2023
- Enhanced client satisfaction by delivering high-quality pool designs tailored to their specific needs.
- Improved pool construction efficiency by streamlining the building process and implementing best practices.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication during all phases of a project.
- Conducted thorough site assessments and prepared detailed reports for accurate project planning and execution.
- Contributed to company growth by consistently meeting or exceeding assigned sales targets for custom pool projects.
- Consistently delivered projects within established timelines, resulting in increased client satisfaction rates and repeat business opportunities.
- Collaborated with landscaping teams to ensure seamless integration of pool structures into outdoor living spaces, enhancing the overall aesthetic appeal and functionality of clients'' properties.
Landscape Worker
AAA Landscape
01.2022 - 01.2023
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
Education
High School Diploma -
Dysart High School
11425 N Dysart Rd05-2015
Skills
- Roof installation
- Roof repair
- Carpentry
- Debris removal
- Safety procedures
- Commercial repairs
- Hand and power tool safety
- Tool organization
- Team player
- Clear communicator
- Quick learner
- Safety protocols
- Fluent in spanish
Timeline
Roofing Laborer
SRS Distribution
02.2025 - Current
Maintenance Crew Member
Sunflower Resort
01.2024 - 01.2025
Pool Builder
Curiel M Rebar Steel Llc
01.2023 - 12.2023
Landscape Worker
AAA Landscape
01.2022 - 01.2023
High School Diploma -
Dysart High School