Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Serrato

Los Angeles

Summary

Compassionate caregiver with extensive experience at IHSS, enhancing clients' quality of life through personalized support and effective problem-solving. Bilingual in Spanish/English, I excel in time management and customer service, ensuring a safe and engaging environment. Proven ability to multitask while maintaining high standards of care and organization. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset.

Overview

16
16
years of professional experience

Work History

Caregiver

IHSS
Los Angeles
09.2017 - Current
  • Delivered personalized support to individuals requiring assistance with daily living activities due to aging, illness, or disability.
  • Focus on enhancing quality of life, safety and independence.
  • Facilitated transportation for clients to medical appointments, errands, and social engagements.
  • Facilitated social interactions by engaging in hobbies and providing emotional support.
  • Assisted in meal preparation, performed light housekeeping tasks, managed laundry duties, maintained cleanliness, and conducted grocery shopping.

Cashier/Juice Bartender

Whole Foods Market Inc
Los Angeles, CA
06.2010 - 09.2018
  • Assisted customers with product inquiries and selections, enhancing overall shopping experience.
  • Maintained high standards of store cleanliness and organization to ensure a welcoming environment.
  • Trained new cashiers on operational procedures and customer service protocols.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

GED -

Fremont Highschool
Los Angeles, CA
08.2004

Skills

Respectful and compassionate

Time management

Elderly care

Problem-solving

Bilingual in Spanish/English

Fast and efficient

Great multitasker

Customer service

Timeline

Caregiver

IHSS
09.2017 - Current

Cashier/Juice Bartender

Whole Foods Market Inc
06.2010 - 09.2018

GED -

Fremont Highschool
Jose Serrato