Jose Soares
West New York,NJ
Summary
Hardworking and result-driving individual that is dedicated to create dynamic and positive workplace culture. Strong facilitator in achieving effective performance throughout all areas. Forward-thinker and passionate job seeker open for any challenge. Team player as well as highly adaptable.
Overview
9
9
years of professional experience
Work History
Team Lead
Target
04.2021 - Current
- Started as a Service & Engagement Team Lead
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Maintained customer satisfaction through the company-based online order system (OPU)
- Help drive seamless customer transactions during peak hours and busy days.
- With the drive for results and sense of urgency, became Team Lead for the Food and Beverage department
- Successfully oversee the fresh and frozen truck deliveries and managed the inventory push to the sales floor
- Identified business needs through inventory ordering, drive online grocery orders (GPU) and help reduce waste to increase profit.
Assistant Manager
Banana Republic
10.2016 - 04.2021
- Started as a part time associate and help drives sales through merchandising and customer-facing engagement.
- Through ownership of certain floorsets and training new associates, became Supervisor within 7 months.
- Supervised floorsets and directed associates to create merchandising stories based on company standards.
- With a drive for results and holding associates to certain expectations. Promoted to an Assistant Manager in less then 18 months.
- Monitored inventory deliveries and managed product placement throughout the store.
- Created plans and collaborated with other peers on business metrics to meet daily goals.
- Became Safety and Supply Officer to review supply needs as well as overseeing safety regulations and standards.
Stock Associate
Walmart
02.2016 - 10.2016
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Foot Locker
03.2014 - 02.2016
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
- Sold over $1 million in product in 2015 (2nd highest in the district)
Education
No Degree - Business Administration
New Jersey City University
Jersey City, NJ05.2027
Skills
- Improve Performance
- Professional Relationships
- Conflict Resolution Tactics
- Leading Team Operations
- Marketing
- Operational Standards
- Team Leadership
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
English
Native or Bilingual
Timeline
Team Lead
Target
04.2021 - Current
Assistant Manager
Banana Republic
10.2016 - 04.2021
Stock Associate
Walmart
02.2016 - 10.2016
Sales Associate
Foot Locker
03.2014 - 02.2016
No Degree - Business Administration
New Jersey City University
Similar Profiles
Neiphatarr SelassieiNeiphatarr Selassiei
Fulfillment Associate at TargetFulfillment Associate at Target
Jonathon ZinkowichJonathon Zinkowich
Apparel Sales Associate at TargetApparel Sales Associate at Target
Hannah QuinnHannah Quinn
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
ASHLEY SANCHEZASHLEY SANCHEZ
Sales Associate at TargetSales Associate at Target
TAWANA JONESTAWANA JONES
Regulatory Site Officer at SanofiRegulatory Site Officer at Sanofi