JOSE TORRES
San Jose,California
Summary
Productive Department Supervisor with dedication toward meeting company's expectations and reducing workplace issues. Strong conflict resolution, leadership, money handling and time management expertise. Dedicated and determined to be successful at leading and motivating retail associates to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Department Supervisor
Lowes Home Improvement Stores
Fremont , CA
01.2020 - Current
- Monitored department operations to ensure productivity standards were met.
- Resolved customer complaints in a timely manner.
- Analyzed data to identify areas of improvement within the department.
- Ensured compliance with all safety regulations across the department.
- Facilitated communication between management, staff, and customers.
- Collaborated with other departments to coordinate activities and resolve issues.
- Established goals for each team member and monitored progress towards those objectives.
- Trained employees on new processes or procedures as needed.
- Implemented strategies to increase efficiency while reducing costs.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Investigated potential problems or discrepancies reported by team members.
- Delegated tasks appropriate to individual employees to provide development opportunities.
Apprentice Carpenter
Clark Pacific
West Sacramento, California
08.2018 - Current
- Operate, maintain, and manage equipment and tools for various projects
- Assist heavy equipment operators to secure special attachments to equipment and signaled operators to guide them in moving equipment
- Review blueprints and construction layouts with Supervisor to estimate specs and requirements of job
- Mix and pour concrete
- Level concrete and earth using trowels and shovels
- Build walls, columns, foundations, vertical walls, retaining walls
- Use levels, rules, framing squares, and surveying equipment.
Labor Foreman
Clark Pacific
West Sacramento, California
02.2015 - 08.2018
- Supervised, coordinated, or scheduled the activities of workers
- Inspected work progress, equipment, or construction sites to verify safety or ensure specifications are met
- Assigned work to employees, based on material or worker requirements of specific jobs
- Poured concrete and grout
- Set/strip concrete panels.
Laborer
Largo Concrete
Campbell, California
05.2012 - 03.2014
- Operated jackhammers and drills to break up concrete or pavement
- Shoveled cement and other materials into portable cement mixers; and mix, pour, and spread concrete
- Tended to machines that pumped concrete and cement through a hose for concrete decks.
Driver/Laborer
Bayline Demolition
San Jose, California
12.2011 - 04.2012
- Demolition of building location and clean-up of all debris
- Driving demolition truck to dumpsite where debris was properly disposed.
Skills
- Knowledge of safe work practices
- Safety precautions for operating power equipment
- Working in confined spaces
- Working at altitude
- Working under hazardous conditions
- Performing heavy manual labor
- Working under adverse conditions
- Performing work involving prolonged periods of standing, stooping, reaching, crawling, and climbing
- Knowledge of Arithmetic
- Calculating volumes, areas, lengths, percentages, and conversions
- Understanding and carrying out oral and written directions
- Working as a team member
- Encouraging a cooperative work environment
- Sales Strategies
- Customer Relations
- Problem Resolution
- Leadership skills
Certification
- OSHA - 03/2013
- HERTZ Equipment Safe Operation - Combustion Engine/Rough Terrain Forklifts - 06/2012
Timeline
Department Supervisor
Lowes Home Improvement Stores
01.2020 - Current
Apprentice Carpenter
Clark Pacific
08.2018 - Current
Labor Foreman
Clark Pacific
02.2015 - 08.2018
Laborer
Largo Concrete
05.2012 - 03.2014
Driver/Laborer
Bayline Demolition
12.2011 - 04.2012