Jose Trujillo
Pueblo West,Colorado
Summary
Professional logistics specialist with extensive experience in route planning, schedule optimization, and ensuring timely deliveries. Skilled in leveraging logistics software, quality control methodologies, and regulatory compliance to drive operational efficiency. Known for strong problem-solving abilities, effective communication, and a proactive, goal-oriented approach. Highly adaptable, collaborative, and committed to continuous improvement and achieving results in dynamic environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Route Coordinator
MedRide LLC
Pueblo West, Colorado
02.2024 - Current
- Coordinated routes for a 300+ vehicle fleet across multiple territories, aligning client needs with driver availability while optimizing routes to maximize efficiency and reduce travel time and operational costs.
- Analyzed route performance, driver operations, and vehicle utilization to identify improvement opportunities and implement process enhancements.
- Served as a key communication link between dispatch, drivers, and internal departments to coordinate routes, address operational issues, and maintain efficient transportation services.
Quality Improvement Analyst/Educator
Health Solutions
Pueblo, Colorado
05.2023 - 02.2024
- Conducted monthly audits of electronic clinical records, ensuring accurate documentation, compliant billing, and adherence to standards across behavioral health programs providing 140,000+ annual services.
- Produced daily, weekly, and quarterly audit reports using multiple software tools and developed corrective action plans to improve documentation quality, billing accuracy, and overall service delivery.
- Served as a liaison between clinical, administrative, and billing teams, facilitating consistent communication to resolve documentation discrepancies and optimize quality outcomes.
Quality Manager
Vitalant
Scottsdale, AZ
03.2020 - 05.2023
- Performed and contributed to 7+ annual internal assessments of fixed and mobile operations within the Mountain Division, ensuring compliance with FDA, AABB, Octapharma, and DORA requirements. Presented findings to staff, management, and executive leadership.
- Performed root cause analyses on 250+ annual deviations across 25 sites, implementing corrective actions to enhance processes and support continuous improvement initiatives.
- Ensured compliance with internal policies and external regulations for blood product processing and distribution to 900+ hospitals nationwide, reducing process variance and strengthening quality performance.
Donor Care Supervisor
Bonfils Blood Center/Vitalant
Pueblo, CO
01.2015 - 03.2020
- Managed scheduling, workflow, and staff performance to support safe collection of blood, platelets, and plasma.
- Collaborated with cross-functional teams to maintain operational standards and address compliance or safety issues.
- Supervised a team of 10+ donor care specialists, overseeing daily operations at high-volume donation centers to ensure efficient donor processing and exceptional donor experience.
Float Phlebotomist/CDL – Donor Tech II
Bonfils Blood Center
Pueblo, CO, US
03.2012 - 01.2015
- Performed mobile and fixed‑site phlebotomy services ensuring safe and efficient blood collection for approximately 1.8 million annual donations from about 780,000 donors.
- Drove between multiple donation sites and mobile blood drives with a valid CDL, supporting Vitalant’s national network of ~115 donation centers and ~60,000 annual blood drives.
Education
Bachelor of Science - Biology, Chemistry
Colorado State University – Pueblo
Pueblo, CO, US05-2011
Skills
- Data analysis
- Attention to detail
- Regulatory compliance
- Strong organization
- Time management
Certification
- Health Solutions DEI Co-Chair, 2023-08-01
- Certified Scrum Master (Project Management) via Unusual Concepts, 2023-07-01
- Vitalant New Leader Education Program, 2021-01-01
- Blood Systems Incorporated (BSI) Inaugural Supervisor Academy, 2018-04-01
- Lean Six Sigma Yellow Belt, 2016-10-01
Timeline
Route Coordinator
MedRide LLC
02.2024 - Current
Quality Improvement Analyst/Educator
Health Solutions
05.2023 - 02.2024
Quality Manager
Vitalant
03.2020 - 05.2023
Donor Care Supervisor
Bonfils Blood Center/Vitalant
01.2015 - 03.2020
Float Phlebotomist/CDL – Donor Tech II
Bonfils Blood Center
03.2012 - 01.2015
Bachelor of Science - Biology, Chemistry
Colorado State University – Pueblo