Jose Uzcategui
Kissimmee,FL
Summary
Versatile and results-driven professional with a proven track record at Walt Disney World, enhancing facility cleanliness and operational efficiency. Expert in custodial machine operation and adept at fostering team collaboration, significantly improving workplace standards. Skilled in chemical handling and restroom cleaning, consistently exceeding performance metrics through a strong work ethic and crew supervision.
Overview
29
29
years of professional experience
Work History
Custodial Worker
Walt Disney Word
08.2017 - Current
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
- Performed routine maintenance on custodial equipment, ensuring optimal performance and longevity.
- Upheld high standards of cleanliness throughout the facility by following established procedures and checklists for all tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained floor cleaning and waxing equipment.
- Operated buffers and burnishers to clean and polish floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Supervised supplies in inventory and submitted reorder requests.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Car Rental Agent
Royal Rent a Car
11.2014 - 12.2016
- Educated customers on rental policies, procedures, and fees while maintaining excellent customer relations.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Collaborated with team members to ensure seamless coordination of daily tasks, resulting in an organized and efficient workplace.
- Coordinated closely with other departments such as maintenance cleaning teams optimize vehicle turnover times enhance overall client experience.
Car Rental Agent
Global Rent a Car
02.2012 - 07.2014
- Collaborated with team members to ensure seamless coordination of daily tasks, resulting in an organized and efficient workplace.
- Coordinated closely with other departments such as maintenance cleaning teams optimize vehicle turnover times enhance overall client experience.
- Processed payments accurately using various payment methods like cash credit cards checks ensuring hassle-free transactions for customers.
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Ensured accurate billing processes by reviewing contracts thoroughly prior to finalizing transactions.
Insurance Agent
Catatumbo Insurance
07.2003 - 07.2011
- Maintained high standards of customer service by building relationships with clients.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Collected premiums on or before effective date of coverage.
- Designed presentations and marketing materials to promote insurance products.
Oil Industry
Petroleum of Venezuela ( PDVSA
08.1995 - 03.2002
- Improved team productivity with efficient workflow management and regular progress updates.
- Contributed to business development efforts by identifying potential growth areas based on market trends and competitive landscape assessments.
- Boosted client satisfaction by providing thorough market analysis and data-driven insights.
- Conducted comprehensive competitor analyses to inform strategic decision-making for clients.
- Participated in industry conferences and events, expanding professional network and staying up-to-date on latest developments.
- Generated ad-hoc reports to evaluate specific business requirements.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Implemented business intelligence solutions to increase operational efficiency.
- Exceeded performance metrics consistently by delivering high-quality work within tight deadlines.
Education
Petroleum Engineer - Excavation And Sites
University of Luz College ( L.U.Z )
Maracaibo, Venezuela 11.1994
Bachelor Of Science -
Santa Monica School
Maracaibo, Venezuela 06.1990
Skills
- Cleaning Expertise
- Restroom cleaning
- Custodial machine operation
- Chemical Handling
- Team Collaboration
- Floor Cleaning and Buffing
- Crew Supervision
- Building inspection
- Floor polishing
- Floor scrubbers and polishers
- Strong Work Ethic
Trainer Wax
Only person selected to train new people to do Wax floor
Languages
Spanish
Elementary
Timeline
Custodial Worker
Walt Disney Word
08.2017 - Current
Car Rental Agent
Royal Rent a Car
11.2014 - 12.2016
Car Rental Agent
Global Rent a Car
02.2012 - 07.2014
Insurance Agent
Catatumbo Insurance
07.2003 - 07.2011
Oil Industry
Petroleum of Venezuela ( PDVSA
08.1995 - 03.2002
Petroleum Engineer - Excavation And Sites
University of Luz College ( L.U.Z )
Bachelor Of Science -
Santa Monica School
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