Jose Velasquez
Spring
Summary
Dynamic Certified Training Manager with a proven track record at Chipotle Mexican Grill, specializing in operations training and adaptive learning. Expert in developing impactful training programs that enhance employee performance and service quality. Strong mentor fostering continuous growth, utilizing operation tools to drive engagement and effectiveness in training delivery.
Overview
18
18
years of professional experience
Work History
Certified Training Manager
Chipotle Mexican Grill
Spring, TX
03.2012 - 02.2026
- Developed and implemented training programs to enhance employee performance and service quality.
- Facilitated onboarding sessions for new hires, ensuring comprehensive understanding of company standards.
- Conducted regular assessments to evaluate training effectiveness and identify areas for improvement.
- Mentored team members, fostering a culture of continuous learning and professional growth.
Shift Manager
Blockbuster Video
Houston, TX
12.2007 - 07.2012
- Supervised daily store operations, ensuring efficient workflow and excellent customer service.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Managed inventory control, optimizing stock levels to minimize loss and enhance availability.
- Implemented promotional strategies, driving sales growth through effective merchandising techniques.
Education
High School Diploma -
Eisenhower High School
Houston, TX05-2007
Skills
- Virtual training
- Adaptive learning
- Multimedia tools
- Training delivery
Languages
Spanish
Native or Bilingual
Timeline
Certified Training Manager
Chipotle Mexican Grill
03.2012 - 02.2026
Shift Manager
Blockbuster Video
12.2007 - 07.2012
High School Diploma -
Eisenhower High School