Jose Velazquez
Lawrence,USA
Summary
Dynamic, skillful, and experienced in security, loss prevention, customer service, and computer fields. Excellent common sense and decision-making abilities in critical situations. Able to communicate in Spanish and English. Self-motivated, hard-working individual. Enjoy working with the public and a diverse population. Fast learner, and willing to train in any area.
Overview
21
21
years of professional experience
4
4
Certification
Work History
Officer
Middlesex Sheriff’s Office
Lowell, USA
08.2022 - 06.2024
- Welcomed and supported members of the public seeking assistance.
- Escorted individuals to their appointments with probation officers, or counselors.
- Managed security protocols for controlled access.
- De-escalate tense situations, and if necessary, use skills obtained in training accordingly to end any threats.
Armed Security Officer (Federal Government)
Diversified Protection Corporation
Andover, USA
08.2017 - 08.2022
- Screened visitors trying to access federal property.
- Verified photo IDs of all visitors and employees.
- Conducted surveillance using CCTV systems.
- Enforced government policies and rules for visitors and employees.
- Conducted regular foot patrols to maintain site security.
- Compiled daily reports, and completed incident reports when necessary.
Security Officer
Madaen Management LLC
Andover, USA
12.2015 - 08.2017
- Ensured compliance with parking rules.
- Operated shuttle service.
Security Officer
Point to Point Global Security Services
Lawrence, USA
11.2015 - 08.2017
- Oversaw vast area totaling more than forty-six acres.
- Monitored premises using CCTV cameras.
- Conducted foot patrol to identify discrepancies inside and outside buildings.
- Executed vehicle patrols to ensure adherence to parking rules.
- Secured the buildings by locking the doors at the required closing hours.
Security Officer
Charles River Laboratories
Wilmington, USA
10.2008 - 01.2015
- Verified visitors attempting to access company premises.
- Confirmed visitor identity by checking their photo ID at registration.
- Conducted real-time oversight of security footage from properties in various states.
- Established compliance with corporate rules among staff and visitors.
- Performed routine site inspections through foot patrols for optimal security.
- Prepared daily reports and incident reports when necessary.
Computer Hard Drive Specialist/Team Leader
Converge Inc.
Peabody, USA
03.2004 - 09.2008
- Formatted and fixed faulty hard drives.
- Optimized device settings for effective hard drive erasure.
- Traveled to multiple locations in different states to provide necessary employee training according to company needs.
- Managed a team of six employees, ensuring efficient completion of tasks.
Loss Prevention Officer
Gap Inc. (Old Navy)
Methuen, USA
02.2003 - 03.2004
- Patrolled the store in plain clothes to identify potential theft activity.
- Apprehended and held customers when required.
- Contacted law enforcement when necessary.
- Produced necessary reports.
- Testified in court on demand.
Education
Computer Science -
01.2006
Basic Law Enforcement Studies -
01.2001
General Equivalent Diploma -
01.1991
Skills
- Spanish Language Proficiency
- Skilled in Microsoft Office Applications
- Exceptional Customer Support
- De-escalation techniques
- Conflict resolution
- Policy Implementation
- Emergency Preparedness
- Asset Safeguarding Techniques
- Security Access Oversight
- Customer Service Support
- First aid and CPR
- Skilled in Firearms Operation
- Proficient in Badge Access Systems
Certification
- Certified in CPR and AED
- Massachusetts Drivers License
- Massachusetts Class A Unrestricted License to Carry
- OC Spray and Baton Certified
- Three Federal Government Clearances
References
- Rita Mercier, Former City of Lowell Mayor, Current City of Lowell Councilor
- Louie Diaz, Navigator, Outreach / Reentry Specialist for the Middlesex Sheriff’s Office
- Paul Heffernan, GED Teacher for the Middlesex Sheriff’s Office
Timeline
Officer - Middlesex Sheriff’s Office
08.2022 - 06.2024
Armed Security Officer (Federal Government) - Diversified Protection Corporation
08.2017 - 08.2022
Security Officer - Madaen Management LLC
12.2015 - 08.2017
Security Officer - Point to Point Global Security Services
11.2015 - 08.2017
Security Officer - Charles River Laboratories
10.2008 - 01.2015
Computer Hard Drive Specialist/Team Leader - Converge Inc.
03.2004 - 09.2008
Loss Prevention Officer - Gap Inc. (Old Navy)
02.2003 - 03.2004
Northern Essex Community College - Computer Science,
Lawrence Public Library/ Lawrence Police Department - Basic Law Enforcement Studies,
Adult Learning Center - General Equivalent Diploma,
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