Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Velazquez

Anaheim,CA

Summary

Dedicated custodial professional with extensive experience at Disneyland Resort, excelling in cleaning expertise and customer service. Proven ability to enhance facility cleanliness and guest satisfaction through effective teamwork and problem-solving. Skilled in emergency cleanup and maintaining a welcoming environment, ensuring a positive experience for all visitors.

Overview

2022
2022
years of professional experience

Work History

Custodial Worker

Disneyland Resort
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.
  • Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
  • Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
  • Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
  • Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
  • Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Attractions Cast Member

Disneyland Resort
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
  • Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
  • Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
  • Promoted adherence to safety guidelines amongst guests by consistently reinforcing rules during pre-boarding announcements or in-person reminders.
  • Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.

Porter

Moss Creek Apartments
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.

Porter

Great Wolf Lodge
05.2020 - 05.2021

Making sure the apartment complexes was a nice clean place to live in and doing some maintenance work along the way

Education

Diploma - Physical Therapy

Buena Park High School
Buena, WA
04.2012

Skills

  • Cleaning expertise
  • Restroom cleaning
  • Groundskeeping
  • Pressure washing
  • Custodial machine operation
  • Window washing
  • Paint Touch-ups
  • Chemical handling
  • Minor repairs
  • Emergency cleanup
  • Wall washing
  • Recycling management
  • Odor control
  • Light bulb replacement
  • Furniture polishing
  • Waste disposal
  • Dusting surfaces
  • Sanitization techniques
  • Floor maintenance
  • Graffiti removal
  • Leaf blowing
  • Cleaning and sanitizing
  • Problem-solving
  • Time management
  • Customer service
  • Team collaboration

Languages

English
Full Professional

Timeline

Porter

Great Wolf Lodge
05.2020 - 05.2021

Custodial Worker

Disneyland Resort

Attractions Cast Member

Disneyland Resort

Porter

Moss Creek Apartments

Diploma - Physical Therapy

Buena Park High School
Jose Velazquez