Open To Work
Hi, I’m
Jose-Woodee Toussaint
Indianapolis,IN
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
4
years of professional experience
2
Certificate
Work History
Quest Diagnostics, Patient ServicesAventura, FL
Patient Services Representative-Phlebotomy Tech
10.2025 - 02.2026
Job overview
- Established and nurtured strong relationships with patients to enhance trust and communication.
- Cultivated professionalism while partnering with healthcare providers to resolve issues related to testing requirements.
- Conducted blood sample collection from patients and ensured meticulous specimen preparation for laboratory testing.
- Executed specimen collection and processing tasks to uphold integrity of forensic analysis, strictly adhering to established protocols.
- Maintained accurate and current records and documentation to uphold compliance standards.
- Collected copayments to ensure efficient financial transactions and compiled daily financial summaries.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Vital Imaging Medical Diagnostic CenterNorth Miami, FL
Phlebotomy Technician
05.2025 - 08.2025
Job overview
- Performed venipuncture and capillary punctures for diverse patient demographics.
- Drew blood from veins by vacuum tube, caterer IV, syringe, or butterfly venipuncture methods.
- Demonstrated proficiency in administering intravenous medications and monitoring IV sites for signs of complications or infiltration.
- Closely monitored post-operative patients for potential complications such as infection, bleeding or respiratory distress.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Collaborated with healthcare professionals to optimize patient care processes.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation in 98% of patients.
- Managed inventory of supplies, ensuring availability of necessary materials for daily operations without interruptions.
Medisum Medical CenterMiami, FL
Medical Assistant/ Front Desk
05.2024 - 05.2025
Job overview
- Assisted healthcare providers with examinations, supporting efficient patient care delivery.
- Administered patient intake and medical history documentation to ensure accurate records.
- Provided support to physicians during patient exams or procedures.
- Scheduled patient appointments and maintained electronic medical records.
- Managed over 50 customer calls per day.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated with insurance companies to obtain necessary referrals and pre-authorizations for patient facility admissions.
- Executed venipuncture procedures for diverse patient demographics to facilitate contrast infusion during imaging examinations.
- Elevated patient satisfaction by prioritizing compassionate care and addressing needs promptly during appointments.
Clinica Dr Dominguez TejadaVilla Gonzalez, Santiago
Emergency Room as General Doctor
09.2021 - 02.2024
Job overview
- Utilized up-to-date electronic health record systems to ensure accurate documentation of patient information and treatments provided.
- Collected, recorded and maintained patient information, medical history and examination results.
- Diagnosed and treated diverse patient conditions using evidence-based medical practices.
- Conducted comprehensive physical examinations to ensure accurate health assessments.
- Identified potential complications associated with various medical conditions.
- Demonstrated adaptability by treating 40+ patients per day across various age groups and backgrounds, providing culturally sensitive care.
- Collaborated with specialists to develop personalized treatment plans, resulting in better patient outcomes.
Centro Medico Dr Estrella DiazSantiago, Dominican Republic
Emergency Room as General Doctor
07.2022 - 01.2024
Job overview
- Performed minor surgical procedures such as sutures and provided post-operative care.
- Prepared and interpreted medical reports and patient records.
- Managed emergency situations while maintaining composure under pressure.
- Performed physical examinations, laboratory tests, diagnostic procedures, and interpreted results for diagnosis and treatment.
- Monitored and reported changes in patient symptoms and conditions.
- Improved patient satisfaction in 98% of the patients by providing comprehensive care and addressing individual health concerns.
Education
ECHOSONOMOVIL, URBE UNIVERSITYDoral, FL
Certification Course SPI And Abdominal Ultrasound from Sonography Tech.
11-2024
Universidad Tecnologica De Santiago (UTESA)SANTIAGO, Dominican Republic
M.D. from General Studies
11-2020
Hospital Regional Universitario Jose Maria Cabral Y BaezSANTIAGO, RD
Radiology Technician from Radiography
09-2017
University of ColoradoCO
Certification Course from EMT Fundations
Skills
- Reliable team member
- Clear communication
- Strong professional ethics
- Cooperative teamwork
- Process assistance
- Health education promotion
- Infection prevention strategies
- Phlebotomy technique proficiency
- Patient evaluation preparation
- Knowledgeable in medical terminology
- Electronic medical record management
- Customer service
Certification
- Certified Phlebotomy Thecnician, National Healthcareer Association - 04/01/2026.
- Certified Clinical Medical Assistant, National Healthcareer Association (NHA), 05/01/2025.
- Certified HIPPA , Trailiant 05/10/2025
- OSHA TRAINING FOR HEALTHCARE PROVIDERS, American Medical Compliance, 05/09/2025.
- Basic Life Support (BLS), American Heart Association, 06/01/2024.
- Registered Phlebotomy tech, Registered Medical Assistant, Registered EKG tech, Healthcare Professionals Registry of the United States 05/03/2024.
- Infection Control and Barrier Precautions, NYRequirements 02/24/2024.
- Child Abuse: New York Mandated Reported Training, NYRequirements 02/25/2024.
- New York Mandatory Education for Prescribing Controlled Substance, NYRequirements 02/26 2024.
LANGUAGES
English, Advanced
Spanish, Fluent
French, Bilingual
Creole, Native
Timeline
Patient Services Representative-Phlebotomy Tech
Quest Diagnostics, Patient Services
10.2025 - 02.2026
Phlebotomy Technician
Vital Imaging Medical Diagnostic Center
05.2025 - 08.2025
Medical Assistant/ Front Desk
Medisum Medical Center
05.2024 - 05.2025
Emergency Room as General Doctor
Centro Medico Dr Estrella Diaz
07.2022 - 01.2024
Emergency Room as General Doctor
Clinica Dr Dominguez Tejada
09.2021 - 02.2024
Universidad Tecnologica De Santiago (UTESA)
M.D. from General Studies
Hospital Regional Universitario Jose Maria Cabral Y Baez
Radiology Technician from Radiography
ECHOSONOMOVIL, URBE UNIVERSITY
Certification Course SPI And Abdominal Ultrasound from Sonography Tech.
University of Colorado
Certification Course from EMT Fundations