Jose Y
San Ysidro,CA
Summary
High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.
Overview
13
13
years of professional experience
Work History
Cashier Supervisor
Kiosk Enterprises Inc
01.2017 - 08.2023
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Cashier Supervisor
Ross Dress For Less
03.2010 - 10.2016
- Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Prepared weekly payroll and verified accuracy with cashiers to remain compliant with labor laws.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained team members in successful strategies to meet operational and sales targets.
Education
Medical Assistant Clinical -
San Ysidro Adult School
San Ysidro, CA05.2023
High School Diploma -
Smart Horizons Career Online Education
1280 Sw 36th Ave #104 Pompano Beach Fl 3306910.2022
Skills
- Quality Assurance
- Effective Working Relationships
- Team Work
- Responsible
- Customer Service
- Cash Handling and Security
- Workflow Coordination
- Customer Transactions
- End-Of-Shift Functions
- Team Training
- Team Leadership
- Handling Complaints
- Cash Counting
Timeline
Cashier Supervisor
Kiosk Enterprises Inc
01.2017 - 08.2023
Cashier Supervisor
Ross Dress For Less
03.2010 - 10.2016
Medical Assistant Clinical -
San Ysidro Adult School
High School Diploma -
Smart Horizons Career Online Education