JOSE ZENDEJAS
GARNER ,NC
Summary
Proven leader with a track record of driving business growth at Broad RIver Retail through strategic sales enhancements and effective team management. Skilled in fostering client relationships and adept in bilingual communication, ensuring customer satisfaction and increased sales revenue. Demonstrates exceptional problem-solving and decision-making abilities, contributing to long-term organizational success.
Overview
4
4
years of professional experience
Work History
Home Furnishing Expert
Broad River Retail
06.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked to build relationships with customers and built potential for additional sales.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
General Manager
Cricket Wireless
01.2020 - 07.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Associate of Arts - Business Management
Wake Technical Community College
Raleigh, NC07.2026
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Bilingual
- Computer Skills
- Decision-Making
Accomplishments
- Ranked #1 in Ashley Outlets for 2022.
- Achieved Expert Status through managing to stay within the 10 percentile in the company
- Achieved 1.1 Million in sales, opened 350 new credit lines all under one year.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Home Furnishing Expert
Broad River Retail
06.2022 - Current
General Manager
Cricket Wireless
01.2020 - 07.2022
Associate of Arts - Business Management
Wake Technical Community College
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