Jose A. Betancourt
Hollywood,Fl.
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Senior Camp Counselor
Camp Woodland
06.2024 - Current
- Ensured a memorable summer experience for campers by consistently displaying enthusiasm, positivity, and professionalism throughout the season.
- Provided first aid care for minor injuries, ensuring all incidents were documented according to camp policies.
- Established positive relationships with parents, addressing concerns and providing updates on camper progress.
- Enhanced camper experience by developing and implementing diverse, age-appropriate activities.
- Developed leadership skills in campers through structured activities that encouraged personal responsibility and teamwork.
Park Attendant
City Of Cooper City
11.2023 - Current
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
- Educated visitors on park rules and regulations, fostering a safe environment for all guests.
- Enhanced visitor experience by providing exceptional customer service and maintaining park cleanliness.
- Increased park safety by regularly inspecting equipment and reporting any issues promptly.
- Provided first aid assistance when necessary, ensuring guest welfare during their visit.
- Stayed organized and aware of schedules to execute successfully booked events.
- Directed guests through parking lots, safe pathways, entrances and exits to prioritize guest safety.
- Supported park management with daily administrative tasks, streamlining organizational processes.
City Mail Carrier
United States Post Office
01.2022 - 05.2023
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Distributed mail on foot to residences and businesses, delivering to customers.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Garden Associate
Lowe's
03.2021 - 01.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Used in-store system to locate inventory and place special orders for customers.
Lube Technician, Technician Helper
Hollywood Chrysler Jeep
01.2020 - 01.2021
- Inspect Customer Vehicle to ensure the maintenance is done
- Road Test to diagnose and address customer’s concern
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Hardware Associate
Home Depot
08.2017 - 11.2018
- Organize Department before closing
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Graduate -
Skills
- Providing Feedback
- Activity Supervision
- Customer Assistance
- Team Management
- Accident Prevention
- Enforcing Rules
- Problem-Solving
- Positive Engagement
Timeline
Senior Camp Counselor
Camp Woodland
06.2024 - Current
Park Attendant
City Of Cooper City
11.2023 - Current
City Mail Carrier
United States Post Office
01.2022 - 05.2023
Garden Associate
Lowe's
03.2021 - 01.2022
Lube Technician, Technician Helper
Hollywood Chrysler Jeep
01.2020 - 01.2021
Hardware Associate
Home Depot
08.2017 - 11.2018