Summary
Overview
Work History
Education
Skills
Certification
Languages
CUST
Timeline
Generic

Jose A. Sorto

Windsor Mill,MD

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

FC Associate: AFEs Sort

Amazon DCA1
Sparrows Point, MD
09.2019 - Current
  • Always achieve on Tracking Operations including Tray Count, WIP, Recirc, Rate Tracking and Mechanical Issue
  • Coordinate with daily staffing on Associate, plans for entire shift and organize department
  • Communicate to Associate as a Leader and being determinate with they need and assist to them in right way
  • Locate and identify safety hazards, educate associate in safety initiatives
  • Collaborate with Area Manager to improve high rate standards and execute plan has excepted
  • Data analysis consistently dived deep into data and trends using Amazon’s internal data engines and graphing software to drive decision points for improvement actions.
  • Provided support during peak periods by working extended shifts when required.
  • Sorted packages into delivery routes by factors such as size, weight and destination.

Amazon FC Associate: Ship Dock

Amazon
Sparrows Point, MD
08.2019 - 01.2023
  • Received instructions from supervisor about daily assignments.
  • Assisted with loading and unloading product from trucks.
  • Delivered packages to customers in a timely manner according to established schedules.
  • Loaded, unloaded, prepared, inspected and operated delivery vehicle.
  • Received freight shipments at loading dock and ground-level bays, guiding truck drivers to doorways, installing ramps and providing dollies when necessary.
  • Organized inventory in warehouse to ensure efficient retrieval of items for outbound shipments.

Education

Some College (No Degree) - Computer Software And Media Applications

Fullstack Academy
Baltimore, MD
05-2023

Some College (No Degree) - ESOL: English To Speakers of Other Languages

Community College of Baltimore County
Baltimore, MD
05-2021

High School Diploma -

Porfirio Cruz Garcia
Corozal, PR
05-2019

Skills

  • Strategic Planning
  • Workforce Management
  • Staff Development
  • Business Administration
  • Verbal and written communication
  • Complex Problem-Solving
  • Team Leadership
  • Time Management
  • Cross-Functional Teamwork
  • Performance Evaluations
  • Staff Training and Development
  • Schedule Preparation

Certification

  • AFE2 PG sorter
  • AFE2 Sort jam
  • AFEs Sort Permissions
  • AFEs Pack Permissions
  • AFEs Problem Solve
  • DCA1 Ship Dock Training

Languages

Spanish
Full Professional
English
Professional

CUST

  • Thomas Czmut: czmutt@
  • AshAsita: aaasita@
  • Jay Llano: llajaden@
  • Mike Golkarieh: golkarim@
  • Matt Traband: trabandm@
  • Yohana Gabrihawit: yggabrih@
  • Wisselly Nieves: wisselln@
  • Shannon Cooper: poolcoop@

Timeline

FC Associate: AFEs Sort

Amazon DCA1
09.2019 - Current

Amazon FC Associate: Ship Dock

Amazon
08.2019 - 01.2023

Some College (No Degree) - Computer Software And Media Applications

Fullstack Academy

Some College (No Degree) - ESOL: English To Speakers of Other Languages

Community College of Baltimore County

High School Diploma -

Porfirio Cruz Garcia

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Jose A. Sorto