Jose Alfredo Palmas Terriquez
Hilmar
Overview
14
14
years of professional experience
Work History
Cashier
Sunol Súper Stop
04.2015 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
AMPM Arco
05.2021 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Shift Supervisor
Carl’s Jr
07.2011 - 10.2019
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Education
Negocios Internacionales - Bachillerato
Ignacio Manuel Altamirano
Tizapan El Alto Jalisco Mexico05.2006
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Professionalism and courtesy
Languages
Spanish
Native or Bilingual
English
Professional Working
Personal Information
Work History
2025
Timeline
Cashier
AMPM Arco
05.2021 - 09.2023
Cashier
Sunol Súper Stop
04.2015 - Current
Shift Supervisor
Carl’s Jr
07.2011 - 10.2019
Negocios Internacionales - Bachillerato
Ignacio Manuel Altamirano
Similar Profiles
Wendy Yvette AragonWendy Yvette Aragon
Mental Health Rehabilitation Worker (on call) at Sunol Hills LLCMental Health Rehabilitation Worker (on call) at Sunol Hills LLC
Karthik BalanKarthik Balan
Volunteer at Sunol Creek Memory CareVolunteer at Sunol Creek Memory Care
Analia RomeroAnalia Romero
Dispatcher. /Office Assistant at sunol transportDispatcher. /Office Assistant at sunol transport
Malia ArteagaMalia Arteaga
Tutor at NATutor at NA
Izik GregorioIzik Gregorio
Custodian at San Jose State UniversityCustodian at San Jose State University