Jose Rodriguez
Wildomar,USA
Summary
Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job-related duties, maintain safe working conditions and adhere to OSHA regulations.
Overview
6
6
years of professional experience
Work History
Independent Contractor
Instacart
Wildomar, California
04.2020 - Current
- Delivered fresh merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
- Notified customers of delays to decrease calls to support.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Promoted positive customer service by delivering on-time orders.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Monitored fuel level throughout shift and refueled when necessary.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Adhered to traffic laws and followed established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Contacted customers prior to delivery to coordinate delivery times.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Utilized GPS and maps for efficient route planning.
- Assisted with customer requests and answered questions to improve satisfaction.
Splitter
DMG Staffing/Ross Warehouse
Perris, California
11.2020 - 07.2022
- Distributing and transferring merchandise: Moving items from inbound containers to outbound shipping containers.
- Utilizing technology: Using wireless headsets and hand scanners for efficient communication and data entry.
- Manual labor: Operating a electric powered pallet jack to move merchandise.
- Maintaining accurate counts: Ensuring precise tracking of product quantities.
- Optimizing space: learning how to maximize cube space in outbound containers.
- Following safety procedures: Adhering to established safety protocols within the warehouse.
- Meeting production standards: Achieving targeted performance metrics.
- Maintaining a clean work area: Contributing to a tidy and organized warehouse environment.
- Performing other duties as assigned: Being flexible and adaptable to varying tasks.
Education
Associate of Science - Counseling
Palo Verde College
Blythe, CA12-2010
Skills
- Route optimization
- Customer service
- Efficient delivery
- Safety compliance
- Inventory management
- Time management
- Communication skills
- Problem solving
- Vehicle maintenance
- Conflict resolution
- Task prioritization
- Decision-making
- Critical thinking
- Attention to detail
- Multitasking abilities
- Multitasking
- Relationship building
- Client communication
Timeline
Splitter
DMG Staffing/Ross Warehouse
11.2020 - 07.2022
Independent Contractor
Instacart
04.2020 - Current
Associate of Science - Counseling
Palo Verde College