Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Work Availability
Quote
Timeline
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Jose Angel Cabrera

Jose Angel Cabrera

Laredo,TX

Summary

Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Competent Telecommunications Technician bringing 13 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Electronic position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Electronic

position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competent Telecommunications Technician bringing 13 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.

Overview

14
14
years of professional experience

Work History

Communication Technician

Kinder Morgan, Inc
07.2009 - Current
  • Coordinated installation of new users and relocations of existing users.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Installed and configured new devices and system components.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
  • Performed quality assurance on systems to confirm optimal performance.
  • Implemented security measures to protect network systems from unauthorized access and threats.
  • Provided training to customers to enhance use and understanding of network systems.
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Responded to service requests during and after business hours.
  • Performed periodic system upgrades and maintenance to meet industry standards.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Performed preventive maintenance of telecommunications equipment.
  • Read blueprints and schematics to correctly place equipment.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Installed wiring, cabling and networking hardware on customer premises.

Education

Associate of Science - Computer Science

Laredo College
Laredo

Associate of Applied Science - Electronic Engineering

ITT Tecnical Institute - San Antonio
San Antonio
10.2000

Skills

  • Web Applications
  • Methodology Improvements
  • Work Order Completion
  • Mission Critical Applications
  • Maintenance Organization and Development
  • Network Administration
  • Using Instruments
  • Safety Awareness
  • Educating Customers
  • Incident Management
  • Scheduled Maintenance
  • Mission Coordination
  • Regulatory Compliance
  • Service Documentation
  • Job Assignments
  • Writing Reports
  • Installing Equipment
  • Operational Support
  • Virtual Local Area Networks
  • Component Replacements
  • Wireless Access Point
  • Industry Trends
  • Computer Forensics
  • Maintaining Components
  • Installation and Configuration
  • Wireless Telecommunications
  • Engineering Plans
  • Bug Fixes
  • Troubleshooting and Resolution
  • Technical Document Reading
  • Safety Practices
  • System Repairs
  • Customer Inquiries
  • System Administration
  • Vehicle Management
  • Resolve Systems Service Management
  • Team Meetings
  • Service Delivery
  • Network Applications
  • Service Requests
  • Telecommunications Equipment

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Served 6 Years in The US Air Force
  • Served as a Radar Technician repairing equipment all over the world, including South Korea and Japan.
  • Work at Time Warner Cable in 2000-2002 Installing broadband access and telephone access


Additional Information

I served for 6 years in the US Air Force and was stationed in South Korea, Japan and in South Texas. I worked as a Radar Technician and helped maintain equipment used by both the civilian and miliary applications. In South Texas i assisted in the training of new US Air Force Pilots by helping maintain ground equipment used for planes in flying and landing operations.

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs

Timeline

Communication Technician

Kinder Morgan, Inc
07.2009 - Current

Associate of Science - Computer Science

Laredo College

Associate of Applied Science - Electronic Engineering

ITT Tecnical Institute - San Antonio
Jose Angel Cabrera