Jose Angel Martinez
Summary
Responsible Technician with excellent troubleshooting, customer service, and analytics skills coupled with more than 19 years of experience. Highly effective in installing audio and video equipment, always seeking to ensure that it is efficient and of high quality.
Looking for a full-time position that offers professional challenges utilizing interpersonal skills, and excellent problem-solving abilities.
Overview
19
19
years of professional experience
Work History
A-V Technician
Brilla Iglesia - Shine Church
04.2021 - Current
- Programmed and operated audio-visual equipment to support seamless live events.
- Supported live events with well-controlled lights, sound and video streaming.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
- Controlled video input for live conferences or performances and pre-recorded productions.
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Tested components and systems to evaluate performance and identify concerns.
- Created and implemented technical support plans for audio-visual systems.
- Executed client consultations to determine audio-visual needs for events.
- Diagnosed and resolved problems with AV equipment and media management systems.
- Guided decision-makers with technical advice on product selection and operation.
- Provided technical support to event staff and presenters, reducing technical issues and delays.
- Researched and presented various AV options to presenters and site managers.
Install Technician
Advanced Installation
02.2021 - 10.2023
- Installed Satelite Internet, for customers.
- Maintained schedule of up to three appointments per day.
- Installed and configured new equipment and systems according to company standards.
- Educated customers about system upkeep and operations.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Followed all company guidelines regarding safety procedures when out in field.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Developed and implemented strategies for optimal performance and reliability of installed systems.
Install Technician
Texas Satellite
04.2017 - 01.2021
- Install Satelite Internet for customers.
- Maintained schedule of up to three appointments per day.
- Installed and configured new equipment and systems according to company standards.
- Educated customers about system upkeep and operations.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Followed all company guidelines regarding safety procedures when out in field.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Completed job reports and logs immediately following service calls.
A-V Technician
El Shaddai Church
10.2004 - 10.2015
- Programmed and operated audio-visual equipment to support seamless live events.
- Supported live events with well-controlled lights, sound and video streaming.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
- Controlled video input for live conferences or performances and pre-recorded productions.
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Tested components and systems to evaluate performance and identify concerns.
- Created and implemented technical support plans for audio-visual systems.
- Executed client consultations to determine audio-visual needs for events.
- Diagnosed and resolved problems with AV equipment and media management systems.
- Guided decision-makers with technical advice on product selection and operation.
- Provided technical support to event staff and presenters, reducing technical issues and delays.
- Researched and presented various AV options to presenters and site managers.
Education
Systems Technician - Computer Science
Monterrey Computer Science School
Monterrey Nuevo Leon - Mexico05.1994
No Degree - A-V Technician
Community Channel of Austin
Austin, TX10.2006
No Degree - Grafic Design
UDEMY
Photoshop & Ilustrator06.2008
No Degree - Marketing
UDEMY
Austin, TX04.2021
Skills
- Troubleshooting
- Project support
- Mechanical Knowledge
- Performance improvement
- Equipment calibration
- Analytical/Scientific Software
Languages
Spanish
Native or Bilingual
Timeline
A-V Technician
Brilla Iglesia - Shine Church
04.2021 - Current
Install Technician
Advanced Installation
02.2021 - 10.2023
Install Technician
Texas Satellite
04.2017 - 01.2021
A-V Technician
El Shaddai Church
10.2004 - 10.2015
Systems Technician - Computer Science
Monterrey Computer Science School
No Degree - A-V Technician
Community Channel of Austin
No Degree - Grafic Design
UDEMY
No Degree - Marketing
UDEMY
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