JOSE Angel MARTINEZ VALDEZ
Summary
Proactive, well-organized, and successful Hospitality Professional with over 10 years of experience providing sincere, courteous and knowledgeable services to all guests. Interested in leveraging my customer service experience and multitasking skills towards a career at your hotel.
Overview
11
11
years of professional experience
Work History
BARBACK
WALDORF ASTORIA BEVERLY HILLS
BEVERLY HILLS
07.2017 - 08.2023
- Serviced and maintained work area and cleaned and reset bar stools
- Mixed and prepared flavors for mixed syrups for drinks
- Organized inventory of alcoholic beverages and ensured bar was fully stocked at all times
- Prepared garnishes to accompany drinks as requested
- Maintained cleanliness of bar area, including washing glasses, wiping counters, and sweeping floors.
BAR BACK
Hyatt Regency LAX
Los Angeles
04.2016 - 06.2017
- Ensure consistent bar presentation, following company standards
- Constantly maintained appropriate stock level of all bar items
- Manage closing duties, including cleaning entire bar area and back area
- Provide prompt, efficient, friendly, and quality service at all times.
SERVER ASSISTANT
Hyatt Regency Century Plaza
Los Angeles
12.2012 - 03.2016
- Assisted servers with delivering main dishes and refilling beverages
- Cleaned up dining areas and left dinner settings ready for dinner working crew
- Worked through a heavy rush of customers, while meeting hotels exclusive standards
- Effectively handled customer complaints and special requests.
Education
HIGH SCHOOL DIPLOMA -
Riverdale High School
06.2007
Skills
- Service oriented team player with a positive attitude
- Ability to maintain a professional and calm demeanor in challenging situations
- Fluent Bilingual in Spanish
Timeline
BARBACK
WALDORF ASTORIA BEVERLY HILLS
07.2017 - 08.2023
BAR BACK
Hyatt Regency LAX
04.2016 - 06.2017
SERVER ASSISTANT
Hyatt Regency Century Plaza
12.2012 - 03.2016
HIGH SCHOOL DIPLOMA -
Riverdale High School
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