Summary
Overview
Work History
Education
Skills
Timeline
Languages
OperationsManager

Jose Antonio Contreras

Lake Elsinore,California

Summary

Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Operations Manager

RelaDyne
11.2017 - 07.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Increased profit by streamlining operations.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Trucking/Shop Superintendent

Materials Transport Services Inc
09.2009 - 10.2017
  • Managed a team of 55 of professionals, which included 45 drivers, 6 mechanics and 4 office staff
  • Reduced and controlled expenses by implementing
  • Surpassed revenue goals in four consecutive quarters
  • Utilized good time management to ensure timely completion of projects
  • Kept daily work logs, Operations management, Staff development, Change management, Cross-functional team management, Staff training, Calm under pressure, Team Player, Hard-worker and Organizational Skills
  • Four years of shop management, repairing diesel engines, brakes and hydraulic systems.

Field technician

Hertz Equipment Rentals
03.2004 - 07.2009
  • Tested backup batteries
  • Mounted and fastened control panels, sensors and video cameras
  • Examined systems to locate problems such as loose connections and broken insulation
  • Maintained spare equipment and parts and managed inventory
  • Arranged and stored materials, machines, tools and equipment
  • Transported materials, tools and machines to job-sites
  • Diagnosed and repaired diesel engines, worked on various construction equipment and heavy diesel trucks.

United States Marine Corps, United States Marine
11.1999 - 11.2003
  • Responsible for leading lance corporals, privates first class and other enlisted men
  • Served as a liaison between lower-ranking enlisted men and higher-ranking non-commissioned officers
  • Explain the details of missions to enlisted personnel and make sure they perform as expected
  • Leadership and organizational skills.

Education

Bachelor of Science - Business Administration And Management

DeVry University
Pomona, CA
10.2018

Skills

  • Budgeting and Cost Control
  • Lean Manufacturing and Quality Systems
  • Staff Training
  • Purchasing and Procurement
  • Performance Monitoring and Evaluation
  • Conflict Mediation

Timeline

Operations Manager

RelaDyne
11.2017 - 07.2023

Trucking/Shop Superintendent

Materials Transport Services Inc
09.2009 - 10.2017

Field technician

Hertz Equipment Rentals
03.2004 - 07.2009

United States Marine Corps, United States Marine
11.1999 - 11.2003

Bachelor of Science - Business Administration And Management

DeVry University

Languages

Spanish
Native or Bilingual
Jose Antonio Contreras