Dynamic Client Advisor with a proven track record in luxury product knowledge and customer service. Demonstrated ability to analyze client needs and provide tailored solutions, ensuring high satisfaction and engagement.
Overview
5
5
years of professional experience
Work History
Client Advisor
Gucci
New York, New York
06.2025 - Current
Leveraged knowledge of fashion trends and brand heritage to elevate customer experience.
Addressed customer inquiries and resolved issues swiftly, ensuring satisfaction and loyalty.
Guided clients in selecting luxury products and delivered tailored styling advice.
Maintain an average monthly win rate of 35% from outreaches and appointments, and provide recommendations to the client.
Analyst
Produbanco - Banco de la Producción
Guayaquil, Ecuador
03.2021 - 03.2024
Analyzed financial data to support strategic decision-making for banking operations.
Evaluated risk assessments to strengthen compliance with regulatory standards and guidelines.
Collaborated with team members to develop reporting tools and methodologies that improved data accuracy.