Jose Antonio Zalles
Naples,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Center Manager
Mathnasium Naples
11.2022 - Current
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Managed work and performance of more than 14 employees.
- Directed daily operations at a busy learning center.
- Drafted invoices for completed work.
- Trained new employees on proper protocols and customer service standards.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Intern
Raytheon
07.2021 - 07.2021
- Developed, prepared and reviewed reports and studies to identify and recommend engineering solutions.
- Researched and investigated project requirements.
- Developed a presentation demonstrating a possible solution for developing countries to have cheaper and cleaner energy production.
Education
High School Diploma -
Gulf Coast High School
Naples, FL05.2023
Skills
- Feedback Gathering
- Account Management
- Sales Expertise
- Inventory Control Processes
- Constructive Feedback
- Operations Management
- Effective Customer Service
- Data Analysis
- Researching Knowledge
- Outstanding Math Skills
- Physics
- Team Leadership
Websites
Accomplishments
- Proficient in Python
- Proficient in JavaScript
- Proficient in C#
- 1st Place in Astronomy and Chemistry - Science Olympiad (Regional)
- Developed a functional simulation of satellites orbiting celestial bodies
- Supervised team of 14 staff members.
Certification
- Architectural Design & Construction Technology (Revit) Certification - 2021
- Engineering Technology (Fusion 360) License - 2021
Additional Information
- Aspiring for research positions across countless fields of study in Physics
- Independent Research in topics from Humanities to Quantum Electrodynamics
- Learning optimization of coding programs through Discrete Mathematics and Computer Architecture
Timeline
Assistant Center Manager
Mathnasium Naples
11.2022 - Current
Intern
Raytheon
07.2021 - 07.2021
High School Diploma -
Gulf Coast High School
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