Summary
Work History
Education
Skills
Timeline
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Jose D Trujillo B

Linden,NJ

Summary

Dynamic hospitality professional with expertise in crafting innovative cocktails at Piermont Restaurant. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Increased sales by upselling premium products. Skilled in responsible alcohol service and maintaining cleanliness. A reliable team player with a service-oriented mindset and strong multitasking abilities.

Work History

Bartender

Piermont Restaurant
2022 - 2025
  • Crafted and served cocktails, ensuring high standards of taste and presentation.
  • Managed customer orders efficiently, maintaining a smooth workflow during peak hours.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
  • Assisted in training new staff on bar procedures and customer service best practices.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Completed requisitions to maintain required stock par levels.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.

Restaurant Waiter

Mambos Cuban Cafe & Pizzeria
2020 - 2023
  • Provided excellent customer service by attentively addressing guest needs and inquiries.
  • Assisted in setting up dining areas to create welcoming environments for patrons.
  • Learned menu items and daily specials to effectively communicate with guests.
  • Maintained cleanliness and organization of tables and service areas during shifts.
  • Handled cash transactions efficiently, ensuring accurate processing of payments.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.

Restaurant Waiter

Noches De Colombia Elizabeth
2015 - 2020
  • Provided excellent customer service by attentively addressing guest needs and inquiries.
  • Assisted in setting up dining areas to create welcoming environments for patrons.
  • Learned menu items and daily specials to effectively communicate with guests.
  • Maintained cleanliness and organization of tables and service areas during shifts.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Handled cash transactions efficiently, ensuring accurate processing of payments.
  • Adapted quickly to fast-paced environments while maintaining high service standards.
  • Participated in team meetings to enhance communication and improve service quality.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.

Education

GED -

Valencia College
Orlando, FL
04.2013

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Hospitality service expertise
  • Service-oriented mindset
  • Salesmanship
  • Classic cocktails

Timeline

Bartender

Piermont Restaurant
2022 - 2025

Restaurant Waiter

Mambos Cuban Cafe & Pizzeria
2020 - 2023

Restaurant Waiter

Noches De Colombia Elizabeth
2015 - 2020

GED -

Valencia College
Jose D Trujillo B