Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
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Donovan Eaglin

Linden,NJ

Summary

Insurance and customer service professional with expertise in auto and property claims investigation, liability evaluation, and settlement negotiation. Proven ability to manage high-volume cases while maintaining strong leadership and communication skills. Focused on delivering efficient, client-centered solutions in dynamic environments.

Overview

5
5
years of professional experience
5
5
Certifications

Work History

Installer

GroundWork
South Plainfield, New Jersey
08.2025 - Current

Installed waterproofing and concrete-lifting solutions for clients to enhance durability.

Collaborated on performance-driven teams to achieve project objectives efficiently.

Followed technical directions to ensure compliance with safety standards.

Insurance Adjuster

AllState
Houston, Texas
04.2025 - 08.2025
  • • Investigated auto and property claims to determine liability and coverage.
  • • Negotiated settlements with claimants and third parties.
  • • Managed a high-volume caseload using claims software for accurate documentation.

Sales Associate

Burlington
Huntsville, Alabama
02.2024 - 01.2025

Delivered exceptional customer service to enhance satisfaction and loyalty.
Assisted with merchandising, inventory management, and store organization.
Supported team initiatives to achieve and exceed sales targets.

Customer Service Associate

Rocket Mortgage FieldHouse
East Lansing, Michigan
05.2021 - 08.2021

Facilitated operational tasks within financial services sector.
Assisted clients with inquiries and account requirements.
Acquired foundational experience in financial processes and documentation.

Education

Bachelor of Arts - Liberal Studies

Alabama A&M University
Normal, Alabama, AL
12-2024

Skills

  • Claims investigation and evaluation
  • Liability assessment
  • Negotiation skills
  • Fraud recognition and subrogation
  • Customer service excellence
  • Leadership capabilities
  • Time management expertise
  • Adaptability and flexibility

Languages

English
Professional
Spanish
Limited

Certification

OSHA 30

Accomplishments

Top Customer Service Performer

Timeline

Installer

GroundWork
08.2025 - Current

Insurance Adjuster

AllState
04.2025 - 08.2025

Sales Associate

Burlington
02.2024 - 01.2025

Customer Service Associate

Rocket Mortgage FieldHouse
05.2021 - 08.2021

Bachelor of Arts - Liberal Studies

Alabama A&M University