
Dynamic operations leader with a proven track record at ABM Industries, excelling in staff development and inventory management. Achieved significant efficiency improvements through strategic process enhancements and effective team collaboration. Committed to delivering exceptional service quality while fostering a culture of reliability and problem-solving within diverse teams.
Duties was up but not limited to customer Relations, quality control, payrolls management, supply and equipment ordering and inventory, complaints and requests solution, generation of extra tag job to improve profit.
In charge of Bay Area district with 62 commercial janitorial accounts that include PR with Facilities Managers, Chief Engineers, Assistants Facilities Managers,
to assure the best janitorial services, supply and equipment ordering, hire, train and discipline up to fire personnel, work with Union negotiations, payroll and budgeting for all accounts.
In charge of the Janitorial Division with 45 accounts of Commercial, Industrial, and medical accounts, help ownership in preparation of RFP’s to increase portfolio, generate Tag work to improve profit.
In charge of Downtown janitorial district, for about 50 janitorial accounts to be sure the day and night runs smoothly and out of discrepancies.
Operations management
Staff development
Sales management
Employee engagement
Inventory management
Emergency response procedures
Inspections
Public safety and security
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Reliability
Excellent communication
Active listening
Organizational skills