Josee Gingues
Morrisville, VT,VT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am looking for a part time position as I have evenings and weekends availabilities.
Overview
16
16
years of professional experience
Work History
Public Guardian
State Of Vermont
01.2019 - Current
- Assume court ordered guardianship for individuals with developmental disabilities or mental health diagnosis living in different settings.
Front of the House Server
North Country Donut
01.2023 - 05.2023
- Serve customers, operate and balance cash register, general cleaning and closing tasks.
Public Safety Dispatcher
State Of Vermont
07.2017 - 07.2019
- Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.
- Used specialized software to track and maintain case incident numbers and logs.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Server/tasting Room Bartender
Boyden Valley Winery
05.2017 - 08.2018
- Served food and beverages promptly with focused attention to customer needs.
- Promote winery products
- Cultivated warm relationships with regular customers.
- Maintained clean and organized workspace
Emergency Medical Dispatcher
CCSE
02.2013 - 05.2017
- Provided on-the-job training and coaching to develop new dispatchers.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Followed established protocols for professional handling of emergency situations.
Veterinary Technician
Rock Forest Veterinary Clinic
06.2007 - 06.2013
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Education
No Degree - Respiratory Therapy Technology
Sherbrooke College
Sherbrooke, Quebec, CanadaBachelor of Science - Veterinary Scinece
Sherbrooke College
Sherbrooke, Quebec, Canada06.2007
Skills
- high standard of customer service
- Individualized Service Plans
- Medical Emergency Response
- Emergency Situations
- Customer Inquiries
- Cleanliness Standards
- Customer Satisfaction
- Quality Assurance
Bilingual French/English
Fully bilingual French/English
Languages
French
Native or Bilingual
Timeline
Front of the House Server
North Country Donut
01.2023 - 05.2023
Public Guardian
State Of Vermont
01.2019 - Current
Public Safety Dispatcher
State Of Vermont
07.2017 - 07.2019
Server/tasting Room Bartender
Boyden Valley Winery
05.2017 - 08.2018
Emergency Medical Dispatcher
CCSE
02.2013 - 05.2017
Veterinary Technician
Rock Forest Veterinary Clinic
06.2007 - 06.2013
No Degree - Respiratory Therapy Technology
Sherbrooke College
Bachelor of Science - Veterinary Scinece
Sherbrooke College
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