Josef Kundl
Wylie,TX
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
8
8
years of professional experience
Work History
Retail Sales Specialist
Spec's Wine Spirits And Finer Foods
Plano, TX
06.2023 - Current
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Processed online orders using the Point of Sale system accurately and efficiently.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
Sales Associate
Total Wine & More
Plano, TX
04.2017 - 06.2023
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answer questions to satisfy customer needs
- Exchanged merchandise and accept returns.
- Placed special orders or called other stores to find desired items.
- Recommended, selected and located merchandise based on customer desires.
- Shared wine knowledge with employees, encouraging team to develop
- Supervised direct beverage orders
- Created ultimate wine experience with accuracy and flair.
Education
High School Diploma -
Bishop Lynch High School
Dallas, TX05.2014
Skills
- Relationship Building
- Product and Service Specification
- Product Promotion
- Salesforce CRM Software
- Research and Development
- Marketing and Advertising
- Strong Communication
- Microsoft Office
- Clienteling
- Merchandising
- Multitasking
- Sales Goals Attainment
- Teamwork and Collaboration
- Flexible Schedule
- Friendly and Outgoing
- Delegation
- Sales Expertise
- Cash Register Operation
Timeline
Retail Sales Specialist
Spec's Wine Spirits And Finer Foods
06.2023 - Current
Sales Associate
Total Wine & More
04.2017 - 06.2023
High School Diploma -
Bishop Lynch High School
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