Josef Ndombasi
Miramar,FL
Summary
Seeking a position as a catastrophic insurance adjuster that will allow me to utilize my extensive knowledge of insurance and customer service to investigate, negotiate, evaluate, and settle assigned claims.
Customer-focused Service Licensed Insurance Adjuster with 10 years of experience in Customer Relations. Skilled in prioritizing and organizing work, multitasking in fast-paced environments, and providing excellent verbal and written communication. Proficient in computer systems and adept at analytical tasks.
Overview
1
1
Certification
Work History
Independent Insurance Adjuster
Pilot Cat
Dallas, TX
06.2024 - Current
- Conducted thorough investigations of insurance claims, including interviews with claimants and witnesses.
- Evaluated policy language to assess coverage issues in accordance with state laws and regulations.
- Investigated and documented liability, coverage, and damages related to total loss claims.
- Assessed vehicle condition and estimated the cost of repair for vehicles involved in accidents or other incidents.
- Investigated and surveyed damage to vehicles in order to assess repair costs.
- Auto field adjuster
- Auto desk adjuster
- TL Adjuster
- Allstate ID: CTSIR
Independent Insurance Adjuster
Crawford & Company
- Processed claims consistent with client and corporate policies, procedures and best practices while upholding compliance with statutory, regulatory and ethical requirements
- Guided clients through claims procedures and resolved minor complaints during claims-handling process
- Exercised proper judgment and decision making to analyze claims exposure, determine proper action and appropriately settle claims
- Handled auto claims from start to finish (ILR & Express)
- Allstate Alias: CSDZR
- Statefarm Alias: VAEDGR
- Property Desk Adjuster
Rapid Responder
Krucial Staffing
- Managed scenes and delivered care in coordination with other professionals, police officers and fire department personnel
- Adhered to guidelines and procedures for maximum regulatory compliance
- Prevented further injuries to accident patients with proper immobilization
Security Guard
Marksman Security
- Contributed to total building security, effectively distributing resources to cover all access points and building areas
- Defused conflicts and security issues through effective de-escalation and crisis management techniques
- Maintained clear and detailed documentation, logging inspections and completing timely incident reports
Security Guard
SOS Security
Education
Highschool Diploma - Business Administration
Charles W. Flanagan
Pembroke Pines, FLSkills
- Claims processing
- Risk assessment
- Exposure analysis
- Quality control
- Best practices implementation
- Liability Determination
- Claims Investigation
- Sales background
- Claims file management processes
- Coverage assessments
- Advanced computer skills
Certification
- Xactimate Training/ Certification
- Texas All-Lines Adjuster's License, 2634356
- Louisiana All-Lines Adjuster's License, 934817
- Florida All-Lines Adjuster's License, W814544
- FEMA IS-100
- FEMA IS-200
- FEMA IS-700
- FEMA IS-800
- Adjuster Assistant
- Microsoft Office Professional
- FL Class D Security License
Summaryofqualifications
10, Customer Relations, Customer-Focus Service, Licensed Insurance Adjuster - Texas, Licensed Insurance Adjuster - Louisiana, Ability to prioritize and organize work, Ability to multi-task in fast paced environment, Excellent verbal and written communication and interpersonal skills, Excellent computer and analytical skills
Languages
- Lingala, Native
- English, Fluent
Timeline
Independent Insurance Adjuster
Pilot Cat
06.2024 - Current
Independent Insurance Adjuster
Crawford & Company
Rapid Responder
Krucial Staffing
Security Guard
Marksman Security
Security Guard
SOS Security
Highschool Diploma - Business Administration
Charles W. Flanagan
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