Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Josefat Valverde Segura

Auburndale,FL

Summary

Dynamic Master Technician with a proven track record at Safelite Auto Glass, excelling in expert diagnostics and customer relations. Adept at training teams and enhancing workflow efficiency, I leverage strong communication skills and a continuous improvement mindset to deliver high-quality repairs while ensuring safety compliance. Bilingual with knowledge of ADAS recalibrations.

Overview

7
7
years of professional experience

Work History

Master Technician

Safelite Auto Glass
10.2021 - 07.2025
  • Diagnosed and repaired various auto glass issues using advanced tools and techniques.
  • Trained junior technicians on best practices for installation and repair procedures.
  • Ensured compliance with safety regulations while performing high-quality repairs.
  • Streamlined workflow processes to enhance efficiency in service delivery.
  • Conducted thorough inspections to assess damage and recommend solutions to customers.

Lumper

Freight Handlers Inc.
10.2018 - 03.2020
  • Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
  • Loaded and unloaded freight from trucks, ensuring safe handling of products.
  • Organized and maintained storage areas for optimal space utilization and accessibility.
  • Collaborated with team members to streamline unloading processes, enhancing workflow efficiency.

Education

Tenoroc High School
Lakeland
05-2018

Skills

  • Strong communication skills
  • Adaptive problem solving
  • Expert diagnostics
  • Continuous improvement mindset
  • Bilingual
  • Customer relations
  • Knowledge of ADAS recalibrations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Master Technician

Safelite Auto Glass
10.2021 - 07.2025

Lumper

Freight Handlers Inc.
10.2018 - 03.2020

Tenoroc High School

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