Josefina Gomez
Oceanside,CA
Summary
College graduate with an Associates degree in medical office professional. Currently working as an ESOC representative for Accent Controls, I have excelled in resolving urgent supply disruptions to ensure mission readiness, tracking shipments, and demonstrating strong organizational skills. I am a dependable candidate, successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
STOCK CLERK/ESOC REPRESENTATIVE
Accent Controls
San Diego, California
01.2025 - Current
- Unload shipments, contributing to timely processing.
- Operate forklift for safe material handling.
- Resolve problems related to receiving, storing, picking, packing, shipping, or deliveries.
- Collaborate with other departments regarding supply chain operations issues.
- Provide customer service support, addressing inquiries and resolving issues related to shipments.
- Operate warehouse management systems (WMS) to track inventory movements and generate accurate reports.
- Coordinate delivery appointments via CAS
- Knowledgeable in various shipping and transportation documents (i.e. 1348, 1149, BOLS, etc.)
JUNIOR AR ACCOUNTANT
PlanetArt
San Diego, CA
10.2020 - 08.2023
- Conducted periodic account reviews, updating credit profiles to ensure accuracy in risk assessment and inform decision-making.
- Managed monthly closing processes.
- Developed training materials for new hires.
- Maintained accurate records of customer account balances using accounting software.
- Monitored aging reports to identify potential bad debts and initiate targeted collection efforts, contributing to improved cash flow.
SALON RECEPTIONIST
JCPenney Salon
Carlsbad, California
11.2019 - 03.2020
- Consistently kept reception area clean and tidy.
- Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
- Cash Handling & Cash Balancing.
- Maintained up-to-date knowledge of salon services.
- Trained new hires on new appointment scheduling, opening, and closing duties.
- Resolved customer complaints in a professional manner.
Skills
- Transshipment processing via BOS, DSS
- Warehouse Management System (WMS)
- Forklift Operation
- Invoice Processing
- Customer Account Management
- POS System Operation
- Excel
- Microsoft Office
- HIPAA Compliance
- Distribution Standard System (DSS)
- Proficient in Carrier Appointment System (CAS)
EDUCATION and training
MiraCosta College
Associate of Arts
Medical Office Professional, 05/2024
Certification
- Certificate of Proficiency in Medical Insurance and Coding Specialist
- Forklift Certified
Languages
- Fluent in Spanish
Timeline
STOCK CLERK/ESOC REPRESENTATIVE
Accent Controls
01.2025 - Current
JUNIOR AR ACCOUNTANT
PlanetArt
10.2020 - 08.2023
SALON RECEPTIONIST
JCPenney Salon
11.2019 - 03.2020