Makayla Burks
Newark,DE
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Cashier, Service, Clerk and Stock Clerk
Giant Food
12.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Crew Member
Dairy Queen Grill & Chill
04.2021 - 03.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Warehouse Associate
Amazon Fulfillment Center
04.2020 - 09.2020
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
Sales Associate
Journeys
05.2018 - 11.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
No Degree - Medical Social Work
Delaware State University
Dover, DE05.2025
High School Diploma -
St. Elizabeth High School
Wilmington, DE05.2019
Skills
- Cash Handling
- Customer Assistance
- POS Systems
- Returns Processing
- Customer Service
- Product Sales
- Inventory Control
- Customer Engagement
- Labeling and Boxing
- Merchandise Staging
Timeline
Cashier, Service, Clerk and Stock Clerk
Giant Food
12.2023 - Current
Crew Member
Dairy Queen Grill & Chill
04.2021 - 03.2022
Warehouse Associate
Amazon Fulfillment Center
04.2020 - 09.2020
Sales Associate
Journeys
05.2018 - 11.2018
No Degree - Medical Social Work
Delaware State University
High School Diploma -
St. Elizabeth High School
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