Tatianna Patrick
Columbia,MD
Summary
Proven track record in enhancing customer satisfaction and sales at JCPenney through exceptional customer service and efficient cash handling. Demonstrated reliability and a strong work ethic, significantly contributing to team success. Skilled in maintaining a well-stocked and organized retail environment, ensuring operational excellence and positive customer experiences.
Overview
2
2
years of professional experience
Work History
Cashier/ Retail Stock Clerk
JCPenney
Columbia, MD
11.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Assisted in sales growth by maintaining a well-stocked, organized, and visually appealing store environment.
- Kept work areas neat, clean and free from debris.
Stock Clerk
Go Calendar
Columbia, MD
08.2023 - 08.2023
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Removed debris and packaging from boxes and separated for recycling or disposal.
Teacher's Assistant
Howard County Workforce Development
Columbia, MD
07.2022 - 08.2022
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
Education
High School -
Oakland Mills High School
Columbia, MD05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cash Register Operation
- Basic Math Competence
- Reliability and punctuality
Additional Information
Through Girl Scouts i’ve volunteered 300+ hours over the past 12 years in places such as horse rescues, wildlife conservancies, homeless shelters, nature centers, and community gardens. I’ve also volunteered by tutoring, blanket making, planting and tending to trees and plants, caring for animals, cleaning up trash, helping organize and run events, and much more.
Timeline
Cashier/ Retail Stock Clerk
JCPenney
11.2023 - 01.2024
Stock Clerk
Go Calendar
08.2023 - 08.2023
Teacher's Assistant
Howard County Workforce Development
07.2022 - 08.2022
High School -
Oakland Mills High School