Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Josefine Rodriguez

Pasadena,TX

Summary

Dynamic and results-driven professional with a strong work ethic and proven ability to enhance efficiency at FedEx. Skilled in warehouse safety and team collaboration, I successfully reduced package damage rates and improved handling processes. Committed to training and motivating staff while delivering exceptional guest service in fast-paced environments.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

4
4
years of professional experience

Work History

Package Handler

FedEx
03.2023 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled pallets and crates for secure transportation of materials.
  • Operated equipment while observing standard safety procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Facilitated team-oriented environment, sharing handling techniques that minimized effort and reduced injury risk.
  • Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.

Pick up Shopper

Kroger
02.2022 - 06.2024
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.

Lead Shift

Jersey Mike's Subs
10.2021 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Education

High School Diploma -

Pasadena High School
Pasadena, TX
05-2024

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Performance improvement
  • Staff motivation
  • Guest service
  • Employee training
  • Strong work ethic

Languages

Spanish
Professional Working

Timeline

Package Handler

FedEx
03.2023 - Current

Pick up Shopper

Kroger
02.2022 - 06.2024

Lead Shift

Jersey Mike's Subs
10.2021 - 07.2023

High School Diploma -

Pasadena High School
Josefine Rodriguez