Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Renteria

El Paso,TX

Summary

Friendly, helpful worker who is consistently prompt and willing to work a flexible schedule. My strong points are that i know how to talk and listen to customers so i can understand what the customer needs are and how to provide efficient customer service.

Overview

10
10
years of professional experience

Work History

Produce Associate

Sam's Club
11.2020 - 04.2024
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Boosted sales by creating attractive fruit and vegetable displays to entice customers.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Contributed to team success by consistently meeting or exceeding individual productivity goals for stocking and organizing merchandise.
  • Supported inventory management efforts through accurate record-keeping and timely reporting of any discrepancies.
  • Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
  • Provided valuable feedback on product offerings, helping management make informed decisions about new additions and discontinuations.
  • Educated customers on proper selection, handling, and storage of fruits and vegetables to enhance their overall experience.
  • Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.

Fed Ex Customer Representative

GC SERVICES LP
09.2018 - 11.2020

Assisted customers with packages being delivered or received through FedEx. Identified and assessed customers needs to achieve satisfaction. Provided a professional and customer friendly service regarding products or information about our services to resolve any emerging problems that our customers might face. Excited to work with customers. Empathetic with customers concerns and passionately communiocative.Able to follow communication procedures, guidelines and policies. Takes the extra mile to engage and assist the customer.

  • Resolved concerns with products or services to help with retention and drive sales.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Grocery Store Stocker/Associate

Walmart Supercenter
02.2014 - 01.2018
  • Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
  • Greeted store customers and discussed needs.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Assessed quality control levels on selected addresses and determined acceptability of samples.
  • Unloaded deliveries from trucks in prompt fashion.
  • Checked product levels and recommended new purchases.
  • Maintained store assets with effective loss prevention strategies.

Education

High School Diploma -

Del Valle HS
950 Bourdeux
2012

Skills

  • Customer-focused
  • Quick learner
  • Professional telephone demeanor
  • Data entry
  • Computer proficient
  • Complaint resolution
  • Account management
  • Inventory management
  • Product stocking
  • Shipping and receiving background
  • Trash compactor operation
  • Strong communication skills
  • Good listening skills
  • Merchandizing and displays

Timeline

Produce Associate

Sam's Club
11.2020 - 04.2024

Fed Ex Customer Representative

GC SERVICES LP
09.2018 - 11.2020

Grocery Store Stocker/Associate

Walmart Supercenter
02.2014 - 01.2018

High School Diploma -

Del Valle HS
Jose Renteria