Jose Isaac Meraz
Bensenville,IL
Summary
Experienced warehouse and transportation operations supervisor. Successfully implemented process improvements that increased order accuracy and reduced turnaround time, contributing to overall productivity enhancements. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Outbound Warehouse Supervisor
SYSCO Food Services
Des Plaines, IL
01.2024 - Current
- Oversaw daily warehouse operations, ensuring compliance with safety protocols and efficiency standards.
- Facilitated generation of work from routing team for colleagues to sequentially select batches.
- Utilized Syntelic program to strategically map routes, facilitating seamless product loading without obstructing trailer stops.
- Implemented process improvements that enhanced order accuracy and reduced turnaround time.
- Conducted observations and coaching sessions aimed at improving colleague performance and reducing error rates.
- Investigated data trends to uncover solutions for decreasing indirect time and increasing overall productivity.
Transportation Supervisor
SYSCO Food Services
Des Plaines, IL
01.2023 - 01.2024
- Supervised daily transportation operations, ensuring compliance with safety regulations and company policies.
- Analyzed delivery requirements and partnered with routing team to create effective schedules and routes for delivery efficiency.
- Monitored performance metrics to identify areas for improvement in service delivery and reduce delays.
- Trained new staff on operational procedures and safety protocols. Assisted in the use of transportation management systems. conducted ride-alongs to support delivery partners in improving efficiency and identifying opportunities for enhancing route times.
- Assisted delivery partners by responding to calls for support when customers were not on site. Addressed inquiries from the sales team regarding estimated arrival times and updates on route delays.
Outbound Warehouse Supervisor
SYSCO Food Services
Des Plaines, IL
06.2019 - 01.2023
- Developed and implemented training strategies to ensure new colleagues effectively perform order selector duties in compliance with prescribed methods.
- Evaluated new hires through daily observations and coaching conversations aimed at improving overall job performance.
- Managed inventory levels, conducted regular audits, and ensured optimal stock availability.
- Supervised warehouse operations by managing employees during shifts.
Deliver Partner
SYSCO Food Services
Des Plaines, IL
10.2016 - 06.2019
- Breakdown pallet to locate product needed for stop working on and stack two-wheeler without damaging product to deliver to our customer following the stack, scan and roll rule.
- Conducted regular vehicle inspections to ensure compliance with safety regulations and maintenance schedules.
- Cultivated positive customer relationships during delivery by providing exceptional service.
- Tracked and documented discrepancies in inventory, including missing items and excess cases on assigned trailer routes.
- Implemented safety protocols during loading and unloading processes to minimize workplace incidents.
Outbound Order Selector
SYSCO Food Services
Des Plaines, IL
03.2010 - 10.2016
- Operated pallet tripe jacks for efficient order selection following SIPPLE rule.
- Ensured accuracy in order fulfillment by double-checking picked items and placing in proper pallets.
- Collaborated with team members to optimize warehouse layout and improve picking speed.
- Maintained cleanliness and organization within work area to adhere to safety standards.
Education
High School Diploma -
West Leyden High School
Northlake, IL06.2003
Skills
- Warehouse operations
- Problem-solving
- Warehouse safety
- Staff management
- Order picking and processing
- Operations management
- Safety procedures
- Staff training
- Load planning
- Policy enforcement
- Conflict resolution
- Performance improvement
- Multitasking and organization
- Team leadership
- Coaching and mentoring
- Strategic planning
- Data analysis
- Loss prevention (shrink)
- Route mapping using Syntelic
- Payroll
- Minimize indirect times
Accomplishments
- Supervised team of 70+ staff members.
- Helped colleagues with their careers at sysco to become delivery partners and get into management roles by working safe and complying with all company policies thru the training program.
- Began my career as an order selector then move to be a delivery partner and into management in both warehouse and transportation.
Languages
Spanish
Native or Bilingual
Timeline
Outbound Warehouse Supervisor
SYSCO Food Services
01.2024 - Current
Transportation Supervisor
SYSCO Food Services
01.2023 - 01.2024
Outbound Warehouse Supervisor
SYSCO Food Services
06.2019 - 01.2023
Deliver Partner
SYSCO Food Services
10.2016 - 06.2019
Outbound Order Selector
SYSCO Food Services
03.2010 - 10.2016
High School Diploma -
West Leyden High School