Jose J Batista
Richmond Hill,NY
Summary
Talented Pre-billing Specialist with advanced conversational abilities in Spanish and English, looking to make use of passion for customer service. Highly attentive to detail, quick learner, team oriented and always looking forward to serve others with positive attitude and excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pre-billing Specialist
Heart to Heart Home Care Agency
New York , NY
07.2023 - Current
- Assisted in the billing process
- Cleared visits and investigated issues
- CDPAP/HHA authorizations
- Called and educated aides on the authorized units allowed per day/week
- Looked for discrepancies in the clock ins and outs of all aides
- Checked for incorrect service code, checked contract & authorizations
- Called and educated aide to enter duties at the of shift, entered duties manually
- Followed policy and procedures as directed
- Has proficiency in HHA exchange/Microsoft office
Spanish Interpreter
Cyracom International
Queens, NY
03.2022 - 07.2023
- Supplied thorough, accurate and ethical interpreter services for individuals with limited English speaking skills.
- Served as resource for staff on language assistance matters, utilizing telephonic and video interpreting equipment.
- Compiled technical, legal or medical terminology and information used in translations.
- Adhered to ethical codes protecting information confidentiality.
- Instructed students staff and teachers concerning functions and capabilities of interpreters.
- Trained other translators or interpreters in specialized field terminologies.
Shipping and Receiving Manager
National compressor exchange
Ridgewood, NY
07.2021 - 03.2022
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Inspected item packaging, labels and barcodes for accuracy.
- Trained and supervised shipping department staff, enforcing company policies and industry best practices.
- Investigated inventory discrepancies to maintain recordkeeping validity.
Education
High School Diploma -
East Williamsburg Scholars Academy
Brooklyn, NYSkills
- Upbeat and Positive Personality
- Telephone Etiquette
- Computer Skills
- Excellent communication
- Customer service
- Medical Terminology
- Multitask
- Information Confidentiality
- Bilingual: Spanish/English proficiency
- Teamwork and Collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certified to interpret calls and video calls for many industries, including medical, legal, business, 9-1-1 and others.
- Certified to coach and train new interpreters.
- Graduated from leadership institute.
Timeline
Pre-billing Specialist
Heart to Heart Home Care Agency
07.2023 - Current
Spanish Interpreter
Cyracom International
03.2022 - 07.2023
Shipping and Receiving Manager
National compressor exchange
07.2021 - 03.2022
High School Diploma -
East Williamsburg Scholars Academy