Jose L Torres
Los Angeles
Summary
Highly adaptable, bilingual professional with years of experience in fast-paced retail and service environments. A quick learner with a proven track record of mastering cross functional roles—from financial reconciliation at the front end to inventory management and food safety protocols. Dedicated to operational excellence and eager to leverage a strong technical aptitude and growth mindset to contribute to a high performing team.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Combo Clerk
Northgate Gonzalez Markets
Los Angeles, CA
10.2025 - Current
- Exhibited cross-functional adaptability by managing workflows across Grocery, Front End, and other departments, ensuring operational continuity during high-volume transitions.
- Proactively assessed and addressed staffing shortages to streamline operations and minimize wait times for customers.
- Resolved customer inquiries and technical service issues, utilizing a detail-oriented approach to ensure transaction accuracy and customer loyalty.
Kitchen Staff Member
Kazunori
Los Angeles, CA
07.2025 - 10.2025
- Executed high-volume kitchen operations by coordinating food preparation processes, maintaining accurate inventory labeling, and ensuring precise weight measurements under pressure.
- Maintained an orderly workspace to uphold rigorous safety and sanitation standards, ensuring compliance with health regulations.
- Engaged with team members in a fast-paced setting to proactively identify inventory shortages and enhance service efficiency.
Cashier
Northgate Gonzalez Markets
Los Angeles, CA
07.2021 - 07.2025
- Managed customer transactions through POS systems, ensuring accuracy and speed in service.
- Managed cash register operations for cash and credit card transactions with high accuracy.
- Demonstrated long-term professional reliability, serving as a knowledgeable resource for the team and assisting in the training of new employees on store policies.
Education
Bachelor of Science - Social Work
California State University, Los Angeles
Los Angeles, CA 01.2025 - Current
Associate's Degree in SOC, SBS, And Art&Hum -
East Los Angeles College
Monterey Park, CA 08.2020 - 06.2023
Skills
- Cross-Functional Adaptability
- Conflict Resolution & De-escalation
- Technology Proficient
- Collaborative Teamwork
- Work Ethic and Integrity
- Customer Service/Client Relations
- Bilingual Communication
Timeline
Combo Clerk
Northgate Gonzalez Markets
10.2025 - Current
Kitchen Staff Member
Kazunori
07.2025 - 10.2025
Bachelor of Science - Social Work
California State University, Los Angeles
01.2025 - Current
Cashier
Northgate Gonzalez Markets
07.2021 - 07.2025
Associate's Degree in SOC, SBS, And Art&Hum -
East Los Angeles College
08.2020 - 06.2023