Joseline Chaidez
Phoenix,AZ
Summary
Professional with experience in customer service and food preparation, demonstrating a strong commitment to maintaining sanitation standards and ensuring customer satisfaction. Responsibilities included preparing food items according to established recipes, managing inventory, and providing support during peak service times. Developed and implemented customer service policies that standardized operations and resolved issues efficiently. Proven ability to collaborate with team members to enhance service delivery and meet customer needs effectively.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Kitchen Assistant
Food preparation
11.2023 - Current
- Maintained kitchen sanitation standards to ensure safety of staff and customers.
- Stocked supplies such as food items and utensils in serving stations, cupboards, refrigerators, and salad bars.
- Prepared salads and other cold foods according to established recipes.
- Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.
- Ensured that all kitchenware was properly washed before being put away for storage.
- Prepared food items consistently following recipe cards and production and portion standards.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
- Performed basic maintenance duties such as cleaning floors or walls.
- Inspected equipment daily to make sure it was clean and in good working condition.
- Checked temperatures of freezers and refrigerators regularly to ensure proper functioning.
- Labeled containers with dates indicating when food should be used or discarded.
- Received deliveries from vendors ensuring that all orders were correct according to invoices.
- Acquired new skills to support team and further accommodate customer needs.
Costumer Service
Cashiering
Phoenix, AZ
03.2021 - 03.2022
- Prepared reports on customer service satisfaction surveys.
- Provided customer service support when needed.
- Created customer service reports outlining customer interactions.
- Developed and implemented customer service policies and procedures to ensure standardization of customer service operations across the nation.
- Identified and resolved customer service issues.
- Provided customer service when needed.
- Provided customer service support to clients.
- Provided customer service to ensure guest satisfaction.
- Handled customer service inquiries in an efficient manner while providing excellent customer service.
- Greeted passengers and provided customer service assistance.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Trained new customer service representatives on product knowledge and customer service techniques.
Education
High School
West Phoenix High School
Phoenix, AZ05-2023
Skills
- Food preparation
- Sanitation standards
- Inventory management
- Customer service
- Team collaboration
- Task prioritization
- Effective communication
- Problem solving
- Attention to detail
- Inventory monitoring
- Fast learner
- Prioritize costumers needs
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Kitchen Assistant
Food preparation
11.2023 - Current
Costumer Service
Cashiering
03.2021 - 03.2022
High School
West Phoenix High School