JOSELINE GUERRERO GUTIERREZ
Grand Prairie,TX
Summary
Juvenile supervision and criminal justice support professional with training in crisis intervention, behavioral observation, and secure facility procedures. Documents accurate case notes and maintains confidential reporting standards. Coordinates cross-functional communication with legal, mental health, and rehabilitation teams.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Juvenile Supervision Officer (JSO)
Dallas County Juvenile Department – Juvenile Detention Center
, TX
07.2025 - Current
- Directed de-escalation efforts during crisis situations to maintain calm, controlled environments.
- Oversaw juvenile detainee supervision to support safety standards and policy adherence.
- Monitored and documented behavioral and emotional indicators to inform case management.
- Supervised juvenile residents in Dallas County Juvenile Detention Center housing units
- Managed intake and classification processes to guide proper placement and care decisions.
- Collaborated with mental health professionals, educators, and legal staff to support coordinated casework.
- Maintained confidential documentation for probation officers and court personnel.
- Administered central control security operations, including electronic door systems, live camera monitoring, and multi-channel radio communications, to coordinate daily movements and facility security.
Criminal Justice Intern
Tarrant County Juvenile Services
Fort Worth, TX
09.2024 - 12.2024
- Shadowed probation officers during home visits to gain insight into community supervision practices.
- Collaborated with social workers, psychologists, and psychiatrists to support client needs.
- Assisted in organizing counseling sessions to facilitate support for clients.
- Analyzed case files and prepared written summaries.
- Observed juvenile court hearings to understand legal processes and trial dynamics.
Administrative Assistant
Circle of Life Therapy
Grand Prairie, TX
10.2022 - 01.2024
- Managed confidential client records and data systems to ensure data integrity and security.
- Executed data entry and document management processes to support organizational efficiency.
- Addressed client inquiries with professionalism and empathy, enhancing client satisfaction.
Education
Bachelor of Arts - Criminology & Criminal Justice
University of Texas At Arlington
Dallas, TX12-2024
Associate of Arts - Criminal Justice
Dallas College
12-2022
Skills
- Juvenile Detention Operations
- Crisis de-escalation
- Behavior Management
- Behavioral reporting
- Data management
- Bilingual: English & Spanish
- Multicultural Sensitivity
- Behavior Management
- Security & Surveillance Operations
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Juvenile Supervision Officer (JSO)
Dallas County Juvenile Department – Juvenile Detention Center
07.2025 - Current
Criminal Justice Intern
Tarrant County Juvenile Services
09.2024 - 12.2024
Administrative Assistant
Circle of Life Therapy
10.2022 - 01.2024
Bachelor of Arts - Criminology & Criminal Justice
University of Texas At Arlington
Associate of Arts - Criminal Justice
Dallas College