Joseline Lopez
AUSTIN,TX
Summary
Dedicated and hardworking professional with a strong work ethic, and a commitment to delivering excellent service in every task. Known for being dependable, self-motivated, and able to thrive in fast-paced environments. Experienced in customer service, sales, and hands-on work, with a consistent record of exceeding expectations, and contributing to team success. Eager to take on new challenges, learn quickly, and support organizational goals through reliability, attention to detail, and a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Car Wash Detailer & Attendant
aqua auto wash
The Woodlands, TX
05.2019 - 05.2021
- Performed thorough exterior and interior cleaning of vehicles to enhance presentation quality.
- Facilitated customer service and communication to address inquiries and resolve issues.
- Demonstrated ability to thrive in fast-paced environments while meeting deadlines.
- Promoted loyalty programs and memberships to increase customer retention and satisfaction.
Sales Associate
Pronto Insurance Company
Bastrop, TX
10.2024 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained accurate records of all insurance transactions using computer software systems.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Education
High School Diploma -
Conroe High School
Conroe05-2021
Skills
- Customer service
- Multi-tasking
- Data entry
- Record keeping
- Insurance transaction
- Written and oral communication skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Slides, Gmail)
Certification
- limited lines license
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Pronto Insurance Company
10.2024 - Current
Car Wash Detailer & Attendant
aqua auto wash
05.2019 - 05.2021
High School Diploma -
Conroe High School
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