Joseline Mendoza
Summary
Dedicated Medical Assistant experienced in direct patient care and medical office management. Achieved high levels of patient satisfaction through effective communication and interpersonal skills. Committed to regulatory compliance and fostering trust with patients.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Dermatology Medical Assistant
Back Office
Los Angeles
04.2026 - Current
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated follow-up visits for patients.
- Educated patients on skin care regimens and treatment options.
- Prepared examination rooms and maintained medical supplies inventory.
- Communicated effectively with patients to address concerns and questions.
- Collaborated with team members to streamline office workflows and processes.
- Communicated effectively with other healthcare professionals regarding patient care plans.
- Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
- Ordered lab tests for patients and collected specimens for analysis when necessary.
Cashier
Dollar Tree
Los Angeles
09.2024 - 04.2026
- Processed customer transactions accurately and efficiently while maintaining steady checkout speed and error-free cashhandling.Spearhead customer-facing transactions with clear verification and fraud-aware checks, preserving store losses whilemaintaining friendly service (past role).Assisted customers with product location and purchase decisions, enhancing shopping experience and encouraging repeat visits through patient guidance
- Processed customer transactions using point-of-sale systems to ensure accurate and timely service.
- Guided customers in selecting jewelry and accessories, enhancing their overall shopping experience.
- Kept checkout area clean and organized to facilitate smooth and efficient operations.
Cashier
Claire’s
Los Angeles
06.2023 - 08.2024
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers in selecting jewelry and accessories to enhance shopping experience.
- Maintained a clean and organized checkout area for smooth operations.
- Handled cash, credit, and gift card transactions with accuracy.
- Provided product knowledge to customers, promoting sales of new items.
- Collaborated with team members to restock merchandise on the sales floor.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Complied with all health and safety regulations while performing job duties.
Sales Associate
Dollar Tree
Los Angeles
04.2022 - 06.2023
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Organized merchandise and stocked shelves to ensure easy access and optimal presentation.
- Handled cash register transactions accurately and quickly
Education
Medical Assistant
UEI College
Huntington Park, CA 05.2025 - 02.2026
Ánimo Inglewood Charter High School
Inglewood, CASkills
- Patient care
- Effective communication
- Pathology specimen handling
- Skin biopsy assistance
- Suture removal
- Cosmetic procedures support
- Medical records management
- Team collaboration
Timeline
Dermatology Medical Assistant
Back Office
04.2026 - Current
Medical Assistant
UEI College
05.2025 - 02.2026
Cashier
Dollar Tree
09.2024 - 04.2026
Cashier
Claire’s
06.2023 - 08.2024
Sales Associate
Dollar Tree
04.2022 - 06.2023
Ánimo Inglewood Charter High School